Prevent users from attaching unencrypted files
Modify the com.glide.encryption.enable_attachment_key_ui property to prevent your users with access to an encryption module key from attaching unencrypted attachments.
Before you begin
Role required: security_admin
You must elevate to the security_admin role performing these steps. For instructions, see Elevate to a privileged role
By default, users who have access to an encryption module key are able to upload unencrypted attachments. Use the com.glide.encryption.enable_attachment_key_ui system property to change this behavior.
When attaching, your users see a UI picker on records that have a multi-module encrypted field configuration. When this property is set to false, users no longer see an option not to encrypt an attachment.
Procedure
-
Navigate to All > System Properties > All Properties.
-
In the system properties list, find and open the system property.
-
Set the value of the property to
false.
Parent Topic:Configuring Field Encryption
Parent Topic:Configuring Column Level Encryption
--- title: Prevent users from attaching unencrypted files description: Modify the com.glide.encryption.enable\_attachment\_key\_ui property to prevent your users with access to an encryption module key from attaching unencrypted attachments. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/attach-enc-property.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Field Encryption, Field Encryption, Encryption] --- # Prevent users from attaching unencrypted files Modify the com.glide.encryption.enable\_attachment\_key\_ui property to prevent your users with access to an encryption module key from attaching unencrypted attachments. ## Before you begin Role required: security\_admin You must elevate to the security\_admin role performing these steps. For instructions, see [Elevate to a privileged role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/t_ElevateToAPrivilegedRole.md) By default, users who have access to an encryption module key are able to upload unencrypted attachments. Use the **com.glide.encryption.enable\_attachment\_key\_ui** system property to change this behavior. When attaching, your users see a UI picker on records that have a multi-module encrypted field configuration. When this property is set to false, users no longer see an option not to encrypt an attachment. ## Procedure 1. Navigate to **All** > **System Properties** > **All Properties**. 2. In the system properties list, find and open the system property. 3. Set the **value** of the property to `false`. **Parent Topic:**[Configuring Field Encryption](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/configuring-column-level-encryption.md) **Parent Topic:**[Configuring Column Level Encryption](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/configuring-column-level-encryption-2.md)
| title | Prevent users from attaching unencrypted files |
| description | Modify the com.glide.encryption.enable\_attachment\_key\_ui property to prevent your users with access to an encryption module key from attaching unencrypted attachments. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/attach-enc-property.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Field EncryptionField EncryptionEncryption |