Activate Processor access policy

task brazil Updated Sep 10, 2026 1 min read activate-processor-access-policy.md
Raw file servicenow.com

For Processor, install the Processor Access policy (com.glide.processor.policy) plugin.

Before you begin

Role required: admin

About this task

The following items are installed with Processor Access Policy:

  • System Property: com.glide.auth.profile.supported.processor.list
  • Module in the navigation: Processor Access Policies

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Processor Access Policy (com.glide.processor.policy) plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

What to do next

Configure authentication profile for the processors, for more information, see Configure Authentication profile for Processor.

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