Configure an OAuth OIDC provider for accepting third-party token

---
title: Configure an OAuth OIDC provider for accepting third-party token
description: Configure an OAuth OpenID Connect \(OIDC\) provider to accept identity tokens generated by a third-party OIDC provider using inbound API calls using Single Sign-On option \(Multi-Provider SSO\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/add-OIDC-entity.html
release: brazil
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 5
breadcrumb: [Old inbound integrations experience, OAuth inbound, OAuth authentication, Authentication, Access Management]
---

# Configure an OAuth OIDC provider for accepting third-party token

Configure an OAuth OpenID Connect \(OIDC\) provider to accept identity tokens generated by a third-party OIDC provider using inbound API calls using Single Sign-On option \(Multi-Provider SSO\).

## Before you begin

Role required: oauth\_admin

## About this task

The ServiceNow AI Platform supports OpenID Connect \(OIDC\) through the external Single Sign-On \(SSO\) implementation in addition to inbound API calls.

For an example of an OIDC provider configuration, see [Set up Microsoft Entra ID spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/set-up-azure.md). For an SSO-specific example of an OIDC provider configuration, see [Create an OpenID Connect \(OIDC\) configuration for Single Sign-On \(SSO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/authentication/create-OIDC-configuration-SSO.md).

## Procedure

1.  Navigate to **All** > **System OAuth** > **Application Registry**.

2.  Select **New**, then select **Configure an OIDC provider to verify ID tokens**, and then fill in the form.

    Alternately, you can select an existing template for an OIDC provider \(ADFS, Auth0, Azure AD, Google, Okta\), and then fill in the form.

<table id="table_sgc_qqv_yq"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

A unique name that identifies the OAuth OIDC entity.

</td></tr><tr><td>

Client ID

</td><td>

The client ID of the application registered in the third-party OAuth OIDC server. This value should be the same as the value of the `aud` claim in the JWT token.

</td></tr><tr><td>

OAuth API Script

</td><td>

A script you can use to customize requests and responses to an external OAuth provider.

</td></tr><tr><td>

OAuth OIDC Provider Configuration

</td><td>

The OIDC providers \(ADFS, Auth0, Azure AD, Google, Okta\) can be used to validate the JWT token. Select the record of your OIDC provider configuration to validate the **User Claim** and **User Field** are set appropriately. Also, make sure to fill the following fields:

-   **Enable JTI claim verification**: When enables,the ServiceNow JWT token validation also validates the JTI sent by the provider.
-   **OIDC Metadata URL**: Details of the Well-known configuration of the OIDC provider.
**Note:** If validation isn’t checked, the `jti` can’t be validated, regardless if it’s present in the JWT token. The claim name in the token must be `jti`.

</td></tr><tr><td>

Clock Skew

</td><td>

The number, in seconds, for the constraint to be considered valid. The default is 300.

</td></tr><tr><td>

Enforce Token Restrictions

</td><td>

Select this option to allow only tokens used with APIs set to enable the authentication profile. You can grant access using an API access policy. For more information, see [Create REST API access policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/authentication/create-api-access-policy.md).

</td></tr><tr><td>

Active

</td><td>

Select the check box to make the OAuth application active.

</td></tr><tr><td>

Client Type

</td><td>

Choose the client type, based on the type of your client. Options:-   **Iframe Embedded**
-   **Integration as a User**
-   **Integration as a Service**
To learn more, see [Client type configuration for OAuth and SSO records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/authentication/client-type.md).

</td></tr></tbody>
</table>3.  Select **Submit**.

    The record is saved in the Application Registries \[oauth\_entity\] table.

    When your instance issues tokens and authorization codes it creates a record in the Application Registries \[oauth\_entity\] table with type **External OIDC Provider**. For more information, see .

4.  Go to the related list on the record OAuth Entity Profiles to validate a system-generated default profile for the new OAuth provider without any scope.

    You can change or add an OAuth provider profile including the name, grant type, and OAuth Scope.

5.  Go to the related list on the record OAuth Entity Scopes to define all available OAuth scopes for this OAuth provider.

    The scopes defined can be selected when you create or update a profile. Each OAuth scope defined contains a name and a scope that you must get from the provider specification, such as a read-scope or a write-scope. Each scope must be defined separately.

6.  Go to the related list on the record User Provisioning to enable automatic user provisioning.

<table id="choicetable_wzq_2cc_l2b"><tbody><tr><td id="d285026e308">

**Automatically provision users**

</td><td>

Option to enable force authentication for users.

</td></tr><tr><td id="d285026e317">

**Provision data source**

</td><td>

The data source to use to transform an OIDC token to a ServiceNow user. Use the **Lookup list** to select the predefined data source template, then open the record to configure the Transformed table mapping. When configuring the Transform mapping, the source fields are from the **JWT token**, the target fields are from the **sys\_user** table.

</td></tr><tr><td id="d285026e338">

**User roles applied to provisioned users**

</td><td>

The user roles applied to the newly provisioned ServiceNow users.

</td></tr></tbody>
</table>
## The following is an example of a cURL request to invoke a REST API call

Invoke a REST API call.

Perform the following steps:

1.  Register the app in the OpenID Connect Provider.
2.  Configure the OAuth OIDC Entity.
3.  Configure the OIDC Provider:

<table id="table_wmd_ddz_gbc"><thead><tr><th>

 

</th><th>

 

</th></tr></thead><tbody><tr><td>

OIDC Provider

</td><td>

Name of the OIDC provider.

</td></tr><tr><td>

OIDC Metadata URL

</td><td>

Specify the OIDC Metadata URL \(well-known configuration URL\). This information is used to fetch the public keys to validate the token through the `jwks` endpoint.

</td></tr><tr><td>

User Claim

</td><td>

The the claim which is validated against user table.

</td></tr><tr><td>

User Field

</td><td>

User claim which identifies user record.

</td></tr><tr><td>

Enable JTI claim verification

</td><td>

When enabled, the ServiceNow JWT token validation will also validate the JTI sent by the provider. **Note:** If validation isn’t checked, the `jti` can’t be validated, regardless if it’s present in the JWT token. The claim name in the token must be `jti`. This information is used to help prevent replay attacks.

</td></tr></tbody>
</table>4.  Get a JWT token from your OIDC provider. The method depends on your provider and the OAuth flow your application uses. For example, to get an ID token from Okta using a resource owner password grant:

    ```
    curl -X POST https://<your-okta-domain>/oauth2/default/v1/token \
      -H "Accept: application/json" \
      -H "Content-Type: application/x-www-form-urlencoded" \
      --data-urlencode "grant_type=password" \
      --data-urlencode "username=<user@example.com>" \
      --data-urlencode "password=<password>" \
      --data-urlencode "scope=openid" \
      --data-urlencode "client_id=<client_id>" \
      --data-urlencode "client_secret=<client_secret>"
    ```

    Copy the `id_token` value from the response. Use this as the Bearer token in the next step.

5.  Invoke a REST API call.
    1.  Use the ID token in the Authorization header to access the Table API or a scripted web service.

        ```
        curl -X GET --header "Accept:application/json" https://<instance_name>.service-now.com/api/now/table/incident/897b04f2dbd4a300a135364e9d961952 -k 
        --header "Authorization: Bearer eyJraWQiOiJjNTZtZTlXU0xPVnY3UFMwcTg4Qzl1b0lzNjFQYTdmUG4yZFVFOW9RNUg4IiwiYWxnIjoiUlMyNTYifQ.eyJzdWIiOiIwMHVnZDg1OD
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        xMjEub2t0YXByZXZpZXcuY29tIiwiYXVkIjoiMG9hZ2Q4bzk3a2lCT3dwd0IwaDciLCJpYXQiOjE1Mzc5MzMzMjYsImV4cCI6MTUzNzkzNjkyNiwianRpIjoiSUQueThVdXpWNUg2bm16SzRs
        OTI1RFVrQnJoR1o1MmJzVVpGVHRVTEphQjg3ayIsImFtciI6WyJwd2QiXSwiaWRwIjoiMDBvZ2Q4NTgycEFqZDZTemcwaDciLCJub25jZSI6InNub3ciLCJwcmVmZXJyZWRfdXNlcm5hbWUiO
        iJpbXJvbjU0M0BnbWFpbC5jb20iLCJnaXZlbl9uYW1lIjoiaW1yYW4iLCJmYW1pbHlfbmFtZSI6ImFsaSIsInpvbmVpbmZvIjoiQW1lcmljYS9Mb3NfQW5nZWxlcyIsInVwZGF0ZWRfYXQiOj
        E1Mzc5MzAxOTcsImVtYWlsX3ZlcmlmaWVkIjp0cnVlLCJhdXRoX3RpbWUiOjE1Mzc5Mjk2NjF9.OG87SYxWFgHGlhBYby2H79diRm9rlYZTeEkIINRUatwg-p4739htB8xEY-5_t6yU_6k5w1
        0pdgtt5M5QFZRPXVbQZNoGtY-Bxn0BjaimcFgoWfhY_0ldnGTkzN2RYyIHvrf9-yhxg347zvczmLrgMMa_VwG4rxrtE6rUXaIpIeIK5b-Deq8ADz8UTUTKpF_5RWk4X-oh5xK6BLniFHk4ShO
        Zq2v_mjproXwKk5euJKrVrar2lQ4adZCOSTRuTf3ThMO5WDh0sel-82LngXtLzRJJ51IqxAsXns0kJHLLqLtH1hXNRKfwT1ScQoE_OfWm4t0KryI2j4wSMEanFtLXIw"
        ```

    2.  If the user is authenticated, a valid application/json response is returned. Otherwise, a "User Not Authenticated" error message is returned.

        ```
        User Not Authenticated
        {"error":{"message":"User Not Authenticated","detail":"Required to provide Auth information"},"status":"failure"}
        ```