Add E-Signature support for SAML
concept brazil Updated Sep 10, 2026 1 min read c_AddingSupportForESignature.md
Configure the following properties for E-Signature with Security Assertion Markup Language (SAML) 2.0 update 1.
When E-signature is active with Multi-SSO, SAML properties aren’t used. The system adds E-signature properties to the SAML2 Update1 Properties [saml2_update1_properties] table:
| Property | Description | Default |
|---|---|---|
| Assertion Consumer Index for eSignature authentication | An index number that identifies the endpoint. | 1 |
| Assertion Consumer URL for eSignature authentication | The URL that identifies the consumer. | https://yourinstance.service-now.com/consumer.do |
| AuthnRequest URL for eSignature Authentication | The URL for authentication | none |
If you’re using E-Signature with SAML 1.0 or SAML 2.0 (not including update 1), see the special configuration instructions: E-signature for Multi-Provider SSO.
Note: If you’re a Life Science Customer using E-Signature, deactivate the User self-lockout prevention business rule.
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--- title: Add E-Signature support for SAML description: Configure the following properties for E-Signature with Security Assertion Markup Language \(SAML\) 2.0 update 1. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/c\_AddingSupportForESignature.html release: brazil product: Authentication classification: authentication topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [SAML, Multi-Provider single sign-on \(SSO\), Authentication, Access Management] --- # Add E-Signature support for SAML Configure the following properties for E-Signature with Security Assertion Markup Language \(SAML\) 2.0 update 1. When E-signature is active with Multi-SSO, SAML properties aren’t used. The system adds E-signature properties to the SAML2 Update1 Properties \[saml2\_update1\_properties\] table: |Property|Description|Default| |--------|-----------|-------| |Assertion Consumer Index for eSignature authentication|An index number that identifies the endpoint.|1| |Assertion Consumer URL for eSignature authentication|The URL that identifies the consumer.|`https://yourinstance.service-now.com/consumer.do`| |AuthnRequest URL for eSignature Authentication|The URL for authentication|none| If you’re using E-Signature with SAML 1.0 or SAML 2.0 \(not including update 1\), see the special configuration instructions: [E-signature for Multi-Provider SSO](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/authentication/e-signature-for-multi-provider-sso.md). **Note:** If you’re a Life Science Customer using E-Signature, deactivate the User self-lockout prevention business rule.
| title | Add E-Signature support for SAML |
| description | Configure the following properties for E-Signature with Security Assertion Markup Language \(SAML\) 2.0 update 1. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/c\_AddingSupportForESignature.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SAMLMulti-Provider single sign-on \(SSO\)AuthenticationAccess Management |