Change an Authenticator app

task brazil Updated Sep 10, 2026 1 min read change-authenticator-app.md
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Generate a new code to change an Authenticator app on your device.

Before you begin

You must have MFA enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.

Role required: none

Procedure

  1. Navigate to All > Self-Service > My Profile.

    Note: You can also access your profile by selecting your user name in the instance header.

  2. In your user profile, select Multi-factor Authentication in the Related Links section.

  3. Under Authenticator app, select the edit icon.

    [Omitted image "manage-authenticator-app.png"] Alt text: Manage Authenticator

  4. In the Change authenticator code window, select Change.

  5. Follow the directions on the screen to register the authenticator app with the device.

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