Create an identifier-first login policy

task brazil Updated Nov 6, 2026 1 min read create-ifl-policy.md
Raw file servicenow.com

Create an identifier-first login policy to route users to an authentication method based on conditions such as IP address, role, or group.

Before you begin

Role required: user_authn_admin

About this task

Create an identifier-first login policy to define which authentication method applies to a set of users. The instance evaluates active policies in order and applies the first matching policy.

Procedure

  1. Navigate to All > Authentication Console.

  2. In the Authentication Console, open the Policies tab and select the option to create a policy.

  3. Under Policy Details, enter a Name (required) and, optionally, a Description.

  4. Under Authentication Method, select SSO login or Use Password.

    For SSO login, see Create an identifier-first login policy for SSO authentication. For Use Password, see Create an identifier-first login policy for password authentication.

  5. Under Conditions, define the conditions that determine when the policy applies, using attributes such as IP address, role, or group.

    When a policy has multiple conditions, all conditions must be met for the policy to match.

  6. Under Policy evaluation, select Active to apply the policy during login, and enter a numeric Policy order value.

    To learn more, see Policy evaluation order.

  7. Select Create Policy.

Result

The policy appears in the console and, when active, is included in policy evaluation during the identifier-first login flow.

Keywords create IFL policynew authentication policy
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