Authenticator configuration options
Use the Authenticator Configuration page to manage authenticator options on your instance.
Navigate to Multi-factor Authentication > Web Authentication > Authenticator Configuration to view and edit the default configuration options.
|
Field |
Description |
|---|---|
|
Allowed authenticator type |
Type of authenticators allowed to be registered. Options are: - Platform authenticators are attached or integrated into a device. Fingerprint readers or facial recognition available on mobile devices (such as Apple FaceID or TouchID) fall under this category.
|
|
Attestation Type |
Setting the value to direct or indirect will require importing authenticator metadata to attest to the provenance of an authenticator during registration.- None
|
|
Platform self-attestation |
Whether self-attestation is enabled for platform authenticators. |
|
Cross platform self-attestation |
Whether self-attestation is enabled for roaming authenticators. |
|
User verification |
Options are Preferred or Required. If required, web authentication flow prompts users for verification using PIN or Biometrics. |
|
Verify user presence |
Whether web authentication flow requires the user presence verification. |
|
Resident key |
Options are Preferred or Required. If required, the authenticator persists the public key credentials within the authenticator storage. |
|
Timeout (In ms) |
Maximum time limit for completing web authentication registration and authentication. Time is in milliseconds. |
--- title: Authenticator configuration options description: Use the Authenticator Configuration page to manage authenticator options on your instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/mfa-auth-config.html release: brazil product: Authentication classification: authentication topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Web Authentication, MFA verification methods, Configuring MFA, Multi-factor authentication, Authentication, Access Management] --- # Authenticator configuration options Use the Authenticator Configuration page to manage authenticator options on your instance. Navigate to **Multi-factor Authentication** > **Web Authentication** > **Authenticator Configuration** to view and edit the default configuration options. <table id="table_uds_zcj_zpb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Allowed authenticator type </td><td> Type of authenticators allowed to be registered. Options are: - **Platform** authenticators are attached or integrated into a device. Fingerprint readers or facial recognition available on mobile devices \(such as Apple FaceID or TouchID\) fall under this category. - **Roaming** authenticators can be removed from a computer or other client device and used elsewhere. Hardware keys fall under this category. </td></tr><tr><td> Attestation Type </td><td> Setting the value to direct or indirect will require importing authenticator metadata to attest to the provenance of an authenticator during registration.- None - Direct - Indirect </td></tr><tr><td> Platform self-attestation </td><td> Whether self-attestation is enabled for platform authenticators. </td></tr><tr><td> Cross platform self-attestation </td><td> Whether self-attestation is enabled for roaming authenticators. </td></tr><tr><td> User verification </td><td> Options are **Preferred** or **Required**. If required, web authentication flow prompts users for verification using PIN or Biometrics. </td></tr><tr><td> Verify user presence </td><td> Whether web authentication flow requires the user presence verification. </td></tr><tr><td> Resident key </td><td> Options are **Preferred** or **Required**. If required, the authenticator persists the public key credentials within the authenticator storage. </td></tr><tr><td> Timeout \(In ms\) </td><td> Maximum time limit for completing web authentication registration and authentication. Time is in milliseconds. </td></tr></tbody> </table>
| title | Authenticator configuration options |
| description | Use the Authenticator Configuration page to manage authenticator options on your instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/mfa-auth-config.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Web AuthenticationMFA verification methodsConfiguring MFAMulti-factor authenticationAuthenticationAccess Management |