Register a biometric authenticator
Register a biometric authenticator to use as part of your multi-factor authentication (MFA) login.
Before you begin
Role required: none
Procedure
-
Navigate to All > Self-Service > My Profile.
-
Under Related Links, select Multi-factor Authentication.
The multi-factor authentication page opens.
-
Select Register biometric authentication.
[Omitted image "mfa-authenticator.png"] Alt text: MFA Authenticators
-
Enter a nickname for your authenticator and select Register.
[Omitted image "mfa-biometric.png"] Alt text: MFA Biometric setup
-
When prompted, follow the instructions on the screen to authenticate with your biometric authenticator.
This message varies based on your specific authenticator.
[Omitted image "bio-request.png"] Alt text: Request for biometric authentication
After authenticating successfully, you see a confirmation window. Select X to close the confirmation.
Result
Your biometric authenticator is registered. You can see the biometric authenticator listed on the Multi-factor authentication page.
---
title: Register a biometric authenticator
description: Register a biometric authenticator to use as part of your multi-factor authentication \(MFA\) login.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/mfa-setup-bio-auth.html
release: brazil
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Web Authentication, Using MFA, Multi-factor authentication, Authentication, Access Management]
---
# Register a biometric authenticator
Register a biometric authenticator to use as part of your multi-factor authentication \(MFA\) login.
## Before you begin
Role required: none
## Procedure
1. Navigate to **All** > **Self-Service** > **My Profile**.
2. Under **Related Links**, select **Multi-factor Authentication**.
The multi-factor authentication page opens.
3. Select **Register biometric authentication**.
\[Omitted image "mfa-authenticator.png"\] Alt text: MFA Authenticators
4. Enter a nickname for your authenticator and select **Register**.
\[Omitted image "mfa-biometric.png"\] Alt text: MFA Biometric setup
5. When prompted, follow the instructions on the screen to authenticate with your biometric authenticator.
This message varies based on your specific authenticator.
\[Omitted image "bio-request.png"\] Alt text: Request for biometric authentication
After authenticating successfully, you see a confirmation window. Select X to close the confirmation.
## Result
Your biometric authenticator is registered. You can see the biometric authenticator listed on the Multi-factor authentication page.
| title | Register a biometric authenticator |
| description | Register a biometric authenticator to use as part of your multi-factor authentication \(MFA\) login. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/mfa-setup-bio-auth.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Web AuthenticationUsing MFAMulti-factor authenticationAuthenticationAccess Management |