Personal authentication

concept brazil Updated Sep 10, 2026 1 min read personal-authentication.md
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Personal authentication enables you to securely connect and manage your OAuth-based integrations like Microsoft OneDrive or Google Drive.

OAuth 2.0 credentials

The OAuth 2.0 Credentials module in ServiceNow (oauth_2_0_credentials)enables you to configure and manage access tokens used to connect with external OAuth 2.0-compliant systems. Use the Personal integration type when each user must authenticate with their own identity to an external system.

Note: You need the oauth_admin role for OAuth specific configurations.

Use the Credential form to configure OAuth 2.0 credentials with integration_type = Personal. For more information, see OAuth 2.0 credentials.

Personal authentication is supported only for the following OAuth 2.0 grant types:

  • Authorization code
  • Resource owner password credentials (ROPC)

Grant types such as client credentials and JWT bearer grant aren’t supported with integration_type = Personal.

Note: Personal authentication is also supported via a MID Server for the authorization code and ROPC grant types. For more information, see OAuth token fetching via MID.

Personal authentication dashboard

Use your personal credentials to connect to third-party integrations. View, authenticate, revoke, and renew your personal authentications through a single interface. For more information, see Using the Personal Authentication dashboard.

Note: The personal authentication dashboard can only be accessed by users who are assigned to the role: sn_personal_auth.personal_auth_user

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