Monitor the event queue for login activities
reference brazil Updated Sep 10, 2026 1 min read r_EventQueueLoginActivities.md
Every single sign-on integration creates events for login activities.
You can use these events to monitor for login failures and determine if there are any security concerns to address.
| Event Name | Description | Record | Parameter 1 | Parameter 2 |
|---|---|---|---|---|
| external.authentication.succeeded | External authentication succeeded and the user accessed the instance URL. | Session ID | User ID of user who successfully logged in | The URL the user accessed (which may be a deep link) |
| external.authentication.failed | The single sign-on requirements are not present or are missing. | Session ID | The missing authentication requirements | |
| external.authentication.failed | The user does not exist in the User [sys_user] table |
User ID | The string, "User does not exist" | |
| external.authentication.failed | The user is locked out. | User ID | The string, "User locked out." |
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--- title: Monitor the event queue for login activities description: Every single sign-on integration creates events for login activities. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/r\_EventQueueLoginActivities.html release: brazil product: Authentication classification: authentication topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [SAML 2.0 troubleshooting, SAML, Multi-Provider single sign-on \(SSO\), Authentication, Access Management] --- # Monitor the event queue for login activities Every single sign-on integration creates events for login activities. You can use these events to monitor for login failures and determine if there are any security concerns to address. |Event Name|Description|Record|Parameter 1|Parameter 2| |----------|-----------|------|-----------|-----------| |**external.authentication.succeeded**|External authentication succeeded and the user accessed the instance URL.|Session ID|User ID of user who successfully logged in|The URL the user accessed \(which may be a deep link\)| |**external.authentication.failed**|The single sign-on requirements are not present or are missing.| |Session ID|The missing authentication requirements| |**external.authentication.failed**|The user does not exist in the User `[sys_user]` table| |User ID|The string, "User does not exist"| |**external.authentication.failed**|The user is locked out.| |User ID|The string, "User locked out."|
| title | Monitor the event queue for login activities |
| description | Every single sign-on integration creates events for login activities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/r\_EventQueueLoginActivities.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SAML 2.0 troubleshootingSAMLMulti-Provider single sign-on \(SSO\)AuthenticationAccess Management |