Configure users for Multi-Provider SSO

task brazil Updated Sep 10, 2026 1 min read t_ConfigureUsersMultiProviderSSO.md
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Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.

Before you begin

Role required: sso_config_admin, business_rule_admin, script_include_admin

Procedure

  1. Navigate to All > Multi-Provider SSO > Identity Providers.

  2. Right-click an identity provider record and select Copy sys_id.

  3. Copy the data to your clipboard.

  4. Navigate to a user record or a company record.

  5. Configure the form and add the SSO Source field.

  6. In the SSO Source field, enter one of the following:

    • SAML users: enter sso: followed by the sys_id of the identity provider's record.
    • SSO Federation users: enter federation: followed by the sys_id of the federation record.
  7. Click Update.

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