Set up ADFS for SAML

task brazil Updated Sep 10, 2026 1 min read t_DefineADFSServiceURL.md

Set up ADFS for SAML. This procedure uses ADFS 2.0 and shows samportal.example.com as the ADFS website. Replace this with your ADFS website address.

Before you begin

Role required: sso_config_admin, business_rule_admin, script_include_admin

Procedure

Log into the ADFS 3.0 server and open the management console.
Right-click Service and select Edit Federation Service Properties.

[Omitted image "ADFSEditFSProperties01.png"] Alt text: Edit Federation Service Properties.
Confirm that the General settings match your DNS entries and certificate names.

[Omitted image "ADFSEditFSProperties02.png"] Alt text: Edit properties.
Browse to the certificates and export the Token-Signing certificate.
1. Right-click the certificate and select View Certificate.
2. Select the Details tab.
3. Click Copy to File.
  
  The Certificate Export Wizard opens.
4. Select Next.
5. Ensure that the No, do not export the private key option is selected, and then click Next.
6. Select DER encoded binary X.509 (.cer), and then click Next.
7. Select where you want to save the file and give it a name and click Next.
8. Select Finish.
  
  The instance requires that this certificate be in PEM format. You can convert this certificate using client tools or online tools such as SSL Shopper.
Use the DER/Binary certificate that you just created, and export it in Standard PEM format.

60 lines · 2.1 KB Wrap lines

---
title: Set up ADFS for SAML
description: Set up ADFS for SAML. This procedure uses ADFS 2.0 and shows samportal.example.com as the ADFS website. Replace this with your ADFS website address.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/t\_DefineADFSServiceURL.html
release: brazil
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ADFS integration with SAML 2.0, Integrating SAML 2.0 with other features, SAML, Multi-Provider single sign-on \(SSO\), Authentication, Access Management]
---

# Set up ADFS for SAML

Set up ADFS for SAML. This procedure uses ADFS 2.0 and shows samportal.example.com as the ADFS website. Replace this with your ADFS website address.

## Before you begin

Role required: sso\_config\_admin, business\_rule\_admin, script\_include\_admin

## Procedure

1. Log into the ADFS 3.0 server and open the management console.

2. Right-click **Service** and select **Edit Federation Service Properties**.

\[Omitted image "ADFSEditFSProperties01.png"\] Alt text: Edit Federation Service Properties.

3. Confirm that the General settings match your DNS entries and certificate names.

\[Omitted image "ADFSEditFSProperties02.png"\] Alt text: Edit properties.

4. Browse to the certificates and export the Token-Signing certificate.

1. Right-click the certificate and select **View Certificate**.

2. Select the **Details** tab.

3. Click **Copy to File**.

The Certificate Export Wizard opens.

4. Select **Next**.

5. Ensure that the **No, do not export the private key** option is selected, and then click **Next**.

6. Select **DER encoded binary X.509 \(.cer\)**, and then click **Next**.

7. Select where you want to save the file and give it a name and click **Next**.

8. Select **Finish**.

The instance requires that this certificate be in PEM format. You can convert this certificate using client tools or online tools such as SSL Shopper.

5. Use the DER/Binary certificate that you just created, and export it in Standard PEM format.