Set the instance URL for SAML
task brazil Updated Sep 10, 2026 1 min read t_SetTheInstanceURL.md
Set the instance-specific URLs so that the IdP can authenticate users.
Before you begin
Role required: sso_config_admin, business_rule_admin, script_include_admin
Procedure
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In the property The URL to the Service-now instance (usually this instance), enter the URL (including login page) of the instance for which the IdP authenticates.
For example: https://yourinstance.service-now.com/navpage.do
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In the property The entity identification, or the issuer, enter the base URL (excluding login page) of the instance for which the IdP authenticates.
For example: https://yourinstance.service-now.com/
34 lines · 1.2 KB
---
title: Set the instance URL for SAML
description: Set the instance-specific URLs so that the IdP can authenticate users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/t\_SetTheInstanceURL.html
release: brazil
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Provider \(SP\) system properties, SAML, Multi-Provider single sign-on \(SSO\), Authentication, Access Management]
---
# Set the instance URL for SAML
Set the instance-specific URLs so that the IdP can authenticate users.
## Before you begin
Role required: sso\_config\_admin, business\_rule\_admin, script\_include\_admin
## Procedure
1. In the property The URL to the Service-now instance \(usually this instance\), enter the URL \(including login page\) of the instance for which the IdP authenticates.
For example: https://yourinstance.service-now.com/navpage.do
2. In the property The entity identification, or the issuer, enter the base URL \(excluding login page\) of the instance for which the IdP authenticates.
For example: https://yourinstance.service-now.com/
| title | Set the instance URL for SAML |
| description | Set the instance-specific URLs so that the IdP can authenticate users. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/t\_SetTheInstanceURL.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Service Provider \(SP\) system propertiesSAMLMulti-Provider single sign-on \(SSO\)AuthenticationAccess Management |