Test the SAML integration
Test the SAML integration after you complete all the other setup tasks.
Before you begin
Role required: sso_config_admin, business_rule_admin, script_include_admin
Procedure
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Log in to the instance as a user with the admin role.
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Navigate to SAML 2 Single Sign-on > Properties.
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In the property Enable external authentication, select Yes.
Note:
Enabling external authentication requires all users to use SAML 2.0 single sign-on. If anyone tries to access the application in an unauthenticated state, the instance automatically sends an authentication request to the (IdP) and redirects the user to the SAML IdP Authentication page.
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Click Save.
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Log out of the instance.
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Browse to the instance URL.
If the integration is functioning properly, the IdP should ask for the user's credentials.
Related topics
---
title: Test the SAML integration
description: Test the SAML integration after you complete all the other setup tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/authentication/t\_TestTheIntegration.html
release: brazil
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [SAML, Multi-Provider single sign-on \(SSO\), Authentication, Access Management]
---
# Test the SAML integration
Test the SAML integration after you complete all the other setup tasks.
## Before you begin
Role required: sso\_config\_admin, business\_rule\_admin, script\_include\_admin
## Procedure
1. Log in to the instance as a user with the admin role.
2. Navigate to **SAML 2 Single Sign-on** > **Properties**.
3. In the property Enable external authentication, select **Yes**.
**Note:**
Enabling external authentication requires all users to use SAML 2.0 single sign-on. If anyone tries to access the application in an unauthenticated state, the instance automatically sends an authentication request to the \(IdP\) and redirects the user to the SAML IdP Authentication page.
4. Click **Save**.
5. Log out of the instance.
6. Browse to the instance URL.
If the integration is functioning properly, the IdP should ask for the user's credentials.
**Related topics**
[Multi-SSO \(SAML 2.0\) errors and fixes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/authentication/saml-errors.md)
| title | Test the SAML integration |
| description | Test the SAML integration after you complete all the other setup tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/authentication/t\_TestTheIntegration.html |
| release | brazil |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SAMLMulti-Provider single sign-on \(SSO\)AuthenticationAccess Management |