Compare user access
Use Access Analyzer to compare two users' access control.
Before you begin
Role required: access_analyzer_admin
The following procedure describes the steps for comparing the access control between two users using the Access Analyzer.
Note: Access Analyzer is a ServiceNow® Store product.
Procedure
-
Navigate to All > Access Analyzer > Analyze Permissions.
-
On the Analyze access and permissions homepage, select the Compare user access tab.
-
Fill in the following fields.
[Omitted image "comparing-access-controls.png"] Alt text: Compare user access
|
Field |
Description |
|---|---|
|
Select user 1 |
User name, chosen from the list for the comparison. |
|
Select user 2 |
User name, chosen from the list to compare with the user 1. |
|
Rule Type |
Access permissions analyzed for a table.Note: Only access permissions for a table can be used in Compare user access. |
|
Select table |
Table name, chosen from the list. |
|
Select record |
Record name, chosen from the list. |
|
Select field |
Field name, chosen from the list. |
The **Compare <user 1> to <user 2>: access controls** results show the operation and the access evaluation status for the users. For example, Abel Tuter and ITIL User.
\[Omitted image "comparing-access-controls-results.png"\] Alt text: Compare user access results
-
Select an Operation in the list for details about the permission evaluation and assigned roles.
In this example, select the read operation.
-
Select any of the Access Control to know more about the access.
[Omitted image "comparing-access-controls-operation.png"] Alt text: ACL details
Access Control details are shown such as Roles, Security Attribute, Condition, and Script evaluation status.
[Omitted image "comparing-access-controls-details.png"] Alt text: ACL details
-
Select Show role Hierarchy to show the current roles and groups both users are assigned to.
Based on the Role hierarchy, you can assign the necessary role and group assignments to the user to have access to the resources (table).
[Omitted image "comparing-access-controls-role-details.png"] Alt text: Role or group details
In the example, Abel Tuter doesn't have
itilassigned.Select a node to learn more about the role, resources the role can access, or the group.
---
title: Compare user access
description: Use Access Analyzer to compare two users' access control.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/comparing-access-controls.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Access Analyzer, Access Analyzer, Access Management]
---
# Compare user access
Use Access Analyzer to compare two users' access control.
## Before you begin
Role required: access\_analyzer\_admin
The following procedure describes the steps for comparing the access control between two users using the Access Analyzer.
**Note:** Access Analyzer is a ServiceNow® Store product.
## Procedure
1. Navigate to **All** > **Access Analyzer** > **Analyze Permissions**.
2. On the **Analyze access and permissions** homepage, select the **Compare user access** tab.
3. Fill in the following fields.
\[Omitted image "comparing-access-controls.png"\] Alt text: Compare user access
<table id="table_urw_xh5_szb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Select user 1
</td><td>
User name, chosen from the list for the comparison.
</td></tr><tr><td>
Select user 2
</td><td>
User name, chosen from the list to compare with the user 1.
</td></tr><tr><td>
Rule Type
</td><td>
Access permissions analyzed for a table.**Note:** Only access permissions for a table can be used in **Compare user access**.
</td></tr><tr><td>
Select table
</td><td>
Table name, chosen from the list.
</td></tr><tr><td>
Select record
</td><td>
Record name, chosen from the list.
</td></tr><tr><td>
Select field
</td><td>
Field name, chosen from the list.
</td></tr></tbody>
</table>4. Select **Compare user access**.
The **Compare <user 1> to <user 2>: access controls** results show the operation and the access evaluation status for the users. For example, Abel Tuter and ITIL User.
\[Omitted image "comparing-access-controls-results.png"\] Alt text: Compare user access results
5. Select an **Operation** in the list for details about the permission evaluation and assigned roles.
In this example, select the **read** operation.
6. Select any of the **Access Control** to know more about the access.
\[Omitted image "comparing-access-controls-operation.png"\] Alt text: ACL details
Access Control details are shown such as Roles, Security Attribute, Condition, and Script evaluation status.
\[Omitted image "comparing-access-controls-details.png"\] Alt text: ACL details
7. Select **Show role Hierarchy** to show the current roles and groups both users are assigned to.
Based on the **Role hierarchy**, you can assign the necessary role and group assignments to the user to have access to the resources \(table\).
\[Omitted image "comparing-access-controls-role-details.png"\] Alt text: Role or group details
In the example, **Abel Tuter** doesn't have `itil` assigned.
Select a node to learn more about the role, resources the role can access, or the group.
| title | Compare user access |
| description | Use Access Analyzer to compare two users' access control. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/comparing-access-controls.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use Access AnalyzerAccess AnalyzerAccess Management |