Configure access observation

task brazil Updated Sep 10, 2026 1 min read config-access-observation.md
Raw file servicenow.com

Create an access observation record to review access to a data column during a specified time window.

Before you begin

Download and install ServiceNow Otto for Vault from the ServiceNow Store.

Role required: security_admin

Procedure

  1. Navigate to All > Access Observer > Access Observer Configuration.

  2. Select New to create a record.

  3. On the form, fill in the fields.

Field

Description

Active

Whether the record is active. Your record is automatically marked active during the observation period and is inactive otherwise.

Application

The scoped application for the record. This field is read only.

Table

Table that contains the column to be observed

Column

The column within the selected table to be observed. The following field types are supported:- Email

  • Date
  • Date/Time
  • Journal
  • Journal Input
  • Phone number (E164)
  • String
  • String (UTF-8)
  • Translated
  • Translated Field
  • Translated HTML
  • Translated Text
  • URL

Start job immediately

If selected, observation begins as soon as the record is created.

End date and time

The time at which observation ends.

Start date and time

The time at which observation begins. This field is only visible if Start job immediately isn’t selected.

4. Select **Submit** to save the record.

What to do next

Once the observation window your defined has started, you can see each instance where the column was access detailed in the records on the Access Observer log [sys_data_ob_log] table.

Parent Topic:Access observer

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