Enable impersonation tracking in audit logs
task brazil Updated Sep 10, 2026 1 min read enable-impersonation-tracking-audit-logs.md
Track users who perform actions through impersonation in audit logs.
Before you begin
Role required: admin
Procedure
-
In the filter navigator, enter
sys_properties.list. -
Select New on the form header.
-
In the Name field, enter
glide.audit.track_impersonation. -
In the Value field, enter
true. -
Select Submit.
Result
Impersonation tracking is enabled. The Sys Audits [sys_audit] table will record both the impersonated user and the user ID of the user who actually performed the actions.
What to do next
For information about converting the user ID to the actual user name, see Map user IDs to user names in audit records.
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--- title: Enable impersonation tracking in audit logs description: Track users who perform actions through impersonation in audit logs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/enable-impersonation-tracking-audit-logs.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring auditing for a table, Auditing] --- # Enable impersonation tracking in audit logs Track users who perform actions through impersonation in audit logs. ## Before you begin Role required: admin ## Procedure 1. In the filter navigator, enter `sys_properties.list`. 2. Select **New** on the form header. 3. In the **Name** field, enter `glide.audit.track_impersonation`. 4. In the **Value** field, enter `true`. 5. Select **Submit**. ## Result Impersonation tracking is enabled. The Sys Audits \[sys\_audit\] table will record both the impersonated user and the user ID of the user who actually performed the actions. ## What to do next For information about converting the user ID to the actual user name, see [Map user IDs to user names in audit records](https://support.servicenow.com/kb?sys_kb_id=e77c760797ecba9024a7739c1253af4f&id=kb_article_view).
| title | Enable impersonation tracking in audit logs |
| description | Track users who perform actions through impersonation in audit logs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/enable-impersonation-tracking-audit-logs.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring auditing for a tableAuditing |