Global Identity

---
title: Global Identity
description: Use ServiceNow Global Identity to help identify and manage users across multiple instances.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/identity/global-identity.html
release: brazil
product: Identity
classification: identity
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Identity]
---

# Global Identity

Use ServiceNow Global Identity to help identify and manage users across multiple instances.

Global Identity resolves unique users across multiple ServiceNow instances by consolidating their attributes and other foundational data. Each unique user, regardless of instance, is identified by a Federated ID.

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[Explore Federated ID \[Omitted image "icon-explore.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/federated-id.md)

 [Learn the key features and business value of Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/federated-id.md)

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[Accessing Federated ID \[Omitted image "icon-manage.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/configure-federated-id-criteria.md)

 [Access Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/configure-federated-id-criteria.md)

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[Updating ID fields \[Omitted image "icon-set-up.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/updating-id-fields.md)

 [Update and set-up the Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/identity/updating-id-fields.md)

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