User trails
concept brazil Updated Sep 10, 2026 1 min read user-trails.md
Displays audits of users in the ServiceNow® instance.
For a given user, User Trails show changes to:
- Identity attributes
- role membership
- group membership
To access User Trails, navigate to All > System Security > Identity and Access Audit > User Trails. The User Trails page displays the following information.
| User Name | Name of the user. |
| User Sys id | The User sys_id for the audited record. |
| Source Table | Details about the Source Table where the audit was performed. |
| Action | Describes the audit action. |
| Created By | The user who made the change. |
| Created | The time and date the audit was performed. |
[Omitted image "user-trails.png"] Alt text: User Trails
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--- title: User trails description: Displays audits of users in the ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/identity/user-trails.html release: brazil product: Identity classification: identity topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Identity Audit Results, Identity and Access Audit, Identity] --- # User trails Displays audits of users in the ServiceNow® instance. For a given user, User Trails show changes to: - Identity attributes - role membership - group membership To access User Trails, navigate to **All** > **System Security** > **Identity and Access Audit** > **User Trails**. The User Trails page displays the following information. | | | |---|---| |User Name|Name of the user.| |User Sys id|The User sys\_id for the audited record.| |Source Table|Details about the Source Table where the audit was performed.| |Action|Describes the audit action.| |Created By|The user who made the change.| |Created|The time and date the audit was performed.| \[Omitted image "user-trails.png"\] Alt text: User Trails
| title | User trails |
| description | Displays audits of users in the ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/identity/user-trails.html |
| release | brazil |
| product | Identity |
| classification | identity |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Identity Audit ResultsIdentity and Access AuditIdentity |