Do not use demo certificates for active SAML configurations

reference brazil Updated Sep 10, 2026 1 min read sc-do-not-use-demo-certificates-active-saml-configurations-plugin.md
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Control whether demo certificates are used in production SAML configurations.

The demo certificates provided by ServiceNow should not be used in production SAML configurations. The certificates are common among all instances with known passphrase. If one of the SAML properties utilizing a certificate keystore is active (require_signed_authnrequest, require_signed_logoutrequest, or encrypt_assertion) then the demo data must not be used. Since demo data is shared among all instance, there is no integrity guarantee of requests signed with shared certificates.

Set up a custom keystore, following the documentation. The value of glide.authenticate.sso.saml2.keystore should be set to the sys_id of a custom, active keystore.

More information

Attribute

Description

Configuration name

glide.authenticate.sso.saml2.keystore

Configuration type

System Properties (/sys_properties_list.do)

Data type

String

Recommended value

Does not contain the sys_id c60ad24b732220103a5b0dd43cf6a7db or 3685fc22930212003c5537ae867ffb91

Default value

<none>

Fallback value

<none>

Category

Communications

Security risk

  • Severity score: 3.9
  • CVSS rating: Low
  • Security risk details: Messages encrypted by the IDP could be decrypted by any actor, if intercepted.

Functional impact

None

Dependencies and prerequisites

None

**Parent Topic:**[Communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-communications.md)
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