Enable password reset policy checks

reference brazil Updated Sep 10, 2026 1 min read sc-enable-password-reset-policy-checks.md
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Use the glide.enable.password_policy property to enable password policy checks whenever a user changes their password using the user interface.

Use the glide.enable.password_policy property to customize password strength validation rules for the Change Password form. Customize the length and complexity values to match your organization's security policy. If glide.enable.password_policy is not set to the recommended value of true, then password standards will not be enforced.

Ensure that the glide.enable.password_policy system property exists in the System Properties [sys_properties] table and is set to the value true. If the property does not appear in the System Properties [sys_properties] table, add a new record.

Important: The glide.enable.password_policy does not apply when an administrator changes a password or adds a user through script.

Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.

More information

Attribute

Description

Configuration name

glide.enable.password_policy

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Fallback value

false

Category

Authentication

Security risk

  • Severity score: 7.4
  • CVSS rating: High
  • Security risk details: Enforcing password complexity is critical to maintaining strong authentication and reducing exposure to account takeover.

Functional impact

None

Dependencies and prerequisites

None

To learn more about adding or creating a system property, see [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md).

Parent Topic:Authentication

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