Enable password reset policy checks
Use the glide.enable.password_policy property to enable password policy checks whenever a user changes their password using the user interface.
Use the glide.enable.password_policy property to customize password strength validation rules for the Change Password form. Customize the length and complexity values to match your organization's security policy. If glide.enable.password_policy is not set to the recommended value of true, then password standards will not be enforced.
Ensure that the glide.enable.password_policy system property exists in the System Properties [sys_properties] table and is set to the value true. If the property does not appear in the System Properties [sys_properties] table, add a new record.
Important: The glide.enable.password_policy does not apply when an administrator changes a password or adds a user through script.
Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.
More information
|
Attribute |
Description |
|---|---|
|
Configuration name |
glide.enable.password_policy |
|
Configuration type |
System Properties (/sys_properties_list.do) |
|
Data type |
Boolean |
|
Recommended value |
true |
|
Default value |
true |
|
Fallback value |
false |
|
Category | |
|
Security risk |
|
|
Functional impact |
None |
|
Dependencies and prerequisites |
None |
Parent Topic:Authentication
--- title: Enable password reset policy checks description: Use the glide.enable.password\_policy property to enable password policy checks whenever a user changes their password using the user interface. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/instance-security-hardening-settings/sc-enable-password-reset-policy-checks.html release: brazil product: Instance Security Hardening Settings classification: instance-security-hardening-settings topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Authentication, Hardening settings, Platform Security] --- # Enable password reset policy checks Use the **glide.enable.password\_policy** property to enable password policy checks whenever a user changes their password using the user interface. Use the **glide.enable.password\_policy** property to customize password strength validation rules for the Change Password form. Customize the length and complexity values to match your organization's security policy. If **glide.enable.password\_policy** is not set to the recommended value of **true**, then password standards will not be enforced. Ensure that the **glide.enable.password\_policy** system property exists in the System Properties \[sys\_properties\] table and is set to the value **true**. If the property does not appear in the System Properties \[sys\_properties\] table, add a new record. **Important:** The **glide.enable.password\_policy** does not apply when an administrator changes a password or adds a user through script. **Warning:** This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible. ## More information <table id="table_ajc_b43_3kb"><thead><tr><th> Attribute </th><th> Description </th></tr></thead><tbody><tr><td> Configuration name </td><td> **glide.enable.password\_policy** </td></tr><tr><td> Configuration type </td><td> System Properties \(/sys\_properties\_list.do\) </td></tr><tr><td> Data type </td><td> Boolean </td></tr><tr><td> Recommended value </td><td> true </td></tr><tr><td> Default value </td><td> true </td></tr><tr><td> Fallback value </td><td> false </td></tr><tr><td> Category </td><td> [Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-authentication.md) </td></tr><tr><td> Security risk </td><td> - Severity score: 7.4 - CVSS rating: High - Security risk details: Enforcing password complexity is critical to maintaining strong authentication and reducing exposure to account takeover. </td></tr><tr><td> Functional impact </td><td> None </td></tr><tr><td> Dependencies and prerequisites </td><td> None </td></tr></tbody> </table>To learn more about adding or creating a system property, see [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md). **Parent Topic:**[Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-authentication.md)
| title | Enable password reset policy checks |
| description | Use the glide.enable.password\_policy property to enable password policy checks whenever a user changes their password using the user interface. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/instance-security-hardening-settings/sc-enable-password-reset-policy-checks.html |
| release | brazil |
| product | Instance Security Hardening Settings |
| classification | instance-security-hardening-settings |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AuthenticationHardening settingsPlatform Security |