Enforce Security Scope for Agent Workspace for HR Case Management \[New in Security Center 1.5 and updated in 2.0\]

reference brazil Updated Sep 10, 2026 1 min read sc-enforce-security-scope-for-agent-workspace-hr-case.md
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Configure the Agent Workspace for HR Case Management plugin so that data in scope master tables can only be accessed by users with the correct permissions, enforcing the principle of least privilege.

When the glide.enforce_security_scope.sn_hr_agent_ws plugin is configured to the recommended value of true, then only the access control lists (ACLs) within the Agent Workspace for HR Case Management plugin are used to determine access to a resource. When this setting is set to false, then Agent Workspace for HR Case Management data in scope master tables are exposed because the ACLs from all scopes are granted access.For example, an IT Administrator can access Agent Workspace for HR Case Management data when this setting is set to false. To prevent this from happening, set glide.enforce_security_scope.sn_hr_agent_ws to the recommended value of true which ensures that the principle of least privilege exists as users can only access resources they have permission to.

More information

Attribute

Description

Configuration name

glide.enforce_security_scope.sn_hr_agent_ws

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Category

Access control

Security risk

  • Severity score: 2.7
  • CVSS score: Low
  • Security risk details: Configuring this setting to false causes the Agent Workspace for HR Case Management data in scope master tables to be exposed because the ACLs from all scopes are granted access.

Dependencies and prerequisites

Agent Workspace for HR Case Management

Functional impact

Configuring this setting to true will enforce global ACLs to be executed for a table, if scoped ACLs do not exist for it.

References

**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-access-control.md)
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