Maximum allowed attachment size

reference brazil Updated Sep 10, 2026 1 min read sc-max-allowed-attachment-size.md
Raw file servicenow.com

Configure the com.glide.attachment.max_size property to control the maximum size (in megabytes) permitted for an uploaded attachment.

The com.glide.attachment.max_size system property controls the maximum size of uploaded attachment in megabytes. If the value of property com.glide.attachment.max_size is 1024 then the max allowed attachment size is 1Gb.

Note: A real attachment size is calculated through multiplication 1024 * value of the com.glide.attachment.max_size property.

Ensure that the property com.glide.attachment.max_size is set to 1024 or less.

More information

Attribute

Description

Configuration name

com.glide.attachment.max_size

Configuration type

System Properties (/sys_properties_list.do)

Data type

Integer

Recommended value

An integer less than or equal to 1024

Default value

1024

Fallback value

1024

Category

File and resources

Security risk

  • Severity score: 6.5
  • CVSS score: Medium
  • Security risk details: The platform can accept large files that could fill up storage or cause a denial of service.

Dependencies and prerequisites

None

References

Attachment limit properties

**Parent Topic:**[File and resources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-file-resources.md)
Search documentation
Search document titles and file paths on the brazil branch