Set OTP lifetime for password reset to 1 hour \[Updated in Security Center 2.0\]
reference brazil Updated Sep 10, 2026 1 min read sc-set-otp-lifetime-for-password-reset-to-12-hours-or-less.md
Control the time duration of the link in the password reset email.
The glide.pwd_reset.onetime.token.validity system property makes the link in the password reset email expire after the number of hours specified in the property. The validity time of a password reset token should be kept as short as possible while not disrupting normal user experience
Set the property value to 1 (in hours).
More information
|
Attribute |
Description |
|---|---|
|
Configuration name |
glide.pwd_reset.onetime.token.validity |
|
Configuration type |
System Properties (/sys_properties_list.do) |
|
Data type |
integer |
|
Recommended value |
1 |
|
Default value |
1 |
|
Fallback value |
1 |
|
Category | |
|
Security risk |
|
|
Dependencies and prerequisites |
None |
110 lines · 2.4 KB
--- title: Set OTP lifetime for password reset to 1 hour \[Updated in Security Center 2.0\] description: Control the time duration of the link in the password reset email. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-security/instance-security-hardening-settings/sc-set-otp-lifetime-for-password-reset-to-12-hours-or-less.html release: brazil product: Instance Security Hardening Settings classification: instance-security-hardening-settings topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Authentication, Hardening settings, Platform Security] --- # Set OTP lifetime for password reset to 1 hour \[Updated in Security Center 2.0\] Control the time duration of the link in the password reset email. The **glide.pwd\_reset.onetime.token.validity** system property makes the link in the password reset email expire after the number of hours specified in the property. The validity time of a password reset token should be kept as short as possible while not disrupting normal user experience Set the property value to 1 \(in hours\). ## More information <table id="table_ajc_b43_3kb"><thead><tr><th> Attribute </th><th> Description </th></tr></thead><tbody><tr><td> Configuration name </td><td> **glide.pwd\_reset.onetime.token.validity** </td></tr><tr><td> Configuration type </td><td> System Properties \(/sys\_properties\_list.do\) </td></tr><tr><td> Data type </td><td> integer </td></tr><tr><td> Recommended value </td><td> 1 </td></tr><tr><td> Default value </td><td> 1 </td></tr><tr><td> Fallback value </td><td> 1 </td></tr><tr><td> Category </td><td> [Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-authentication.md) </td></tr><tr><td> Security risk </td><td> - Severity score: 4.6 - CVSS score: Medium - Security risk details: A longer validity time for password reset token gives malicious actors a wider window to perform account takeover if the email with the reset token is leaked or compromised. </td></tr><tr><td> Dependencies and prerequisites </td><td> None </td></tr></tbody> </table>**Parent Topic:**[Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-authentication.md)
| title | Set OTP lifetime for password reset to 1 hour \[Updated in Security Center 2.0\] |
| description | Control the time duration of the link in the password reset email. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/instance-security-hardening-settings/sc-set-otp-lifetime-for-password-reset-to-12-hours-or-less.html |
| release | brazil |
| product | Instance Security Hardening Settings |
| classification | instance-security-hardening-settings |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AuthenticationHardening settingsPlatform Security |