Turn off verbose SQL error messages for import processor

reference brazil Updated Sep 10, 2026 1 min read sc-turn-off-verbose-sql-error-messages-for-import-processor.md
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Configure this property to control whether verbose SQL error messages are displayed.

If the glide.import.error_message.generic system property is set to false a verbose SQL error message is returned, potentially causing sensitive information disclosure.

Ensure that the glide.import.error_message.generic is set to true to display a generic error message.

More information

Attribute

Description

Configuration name

glide.import.error_message.generic

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Fallback value

false

Category

Error handling and logging

Security risk

  • Severity score: 3.1
  • CVSS score: Low
  • Security risk details: If verbose SQL error messages are returned, sensitive information such as database structure, table names, or query details may be exposed. This information can be leveraged by attackers to craft targeted SQL injection attacks or exploit other vulnerabilities, increasing the risk of data breaches and system compromise. Limiting error detail is essential to prevent information disclosure that aids malicious activity.

Functional impact

None

Dependencies and prerequisites

None

**Parent Topic:**[Error handling and logging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/instance-security-hardening-settings/sc-error-handling-logging.md)
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