Auto provision LDAP users
task brazil Updated Sep 10, 2026 1 min read t_AutoProvisionLDAPUsers.md
You automatically provision users who are in the LDAP server but not yet in your instance.
Before you begin
Role required: admin
Procedure
-
Create the following properties in the System Properties [sys_properties] table:
LDAP property Description glide.ldap.authentication Enables LDAP authentication by using LDAP to authenticate users. Set this property to true (the default value). glide.ldap.user.autoprovision Enables LDAP the system to automatically create users in the User [sys_user] table when the user exists in LDAP but is not yet in the instance. Set this property to true (the default value). Both of these properties must be set to true for auto-provisioning to work.
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---
title: Auto provision LDAP users
description: You automatically provision users who are in the LDAP server but not yet in your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/ldap-integration/t\_AutoProvisionLDAPUsers.html
release: brazil
product: LDAP integration
classification: ldap-integration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [LDAP integration setup, LDAP integration, Authentication, Access Management]
---
# Auto provision LDAP users
You automatically provision users who are in the LDAP server but not yet in your instance.
## Before you begin
Role required: admin
## Procedure
- Create the following properties in the System Properties \[sys\_properties\] table:
|LDAP property|Description|
|-------------|-----------|
|glide.ldap.authentication|Enables LDAP authentication by using LDAP to authenticate users. Set this property to **true** \(the default value\).|
|glide.ldap.user.autoprovision|Enables LDAP the system to automatically create users in the User \[sys\_user\] table when the user exists in LDAP but is not yet in the instance. Set this property to **true** \(the default value\).|
Both of these properties must be set to **true** for auto-provisioning to work.
| title | Auto provision LDAP users |
| description | You automatically provision users who are in the LDAP server but not yet in your instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/ldap-integration/t\_AutoProvisionLDAPUsers.html |
| release | brazil |
| product | LDAP integration |
| classification | ldap-integration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | LDAP integration setupLDAP integrationAuthenticationAccess Management |