Remove roles from users

---
title: Remove roles from users
description: Use the Simulate Remove Role for simulating the user's access changes for a resource \(tables\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/remove-role-from-user.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Use the Access Simulator, Access simulator, Access Analyzer, Access Management]
---

# Remove roles from users

Use the **Simulate Remove Role** for simulating the user's access changes for a resource \(tables\).

## Before you begin

Role required: access\_analyzer\_admin

Take actions must be enabled. For more information, see [Configure the Access Simulator \(Take actions\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/configure-access-simulator.md).

## Procedure

1.  Navigate to **All** > **Access Analyzer** > **Access Simulator**.

2.  Select **Simulate** from the **Remove a Role from the user** section.

3.  In the **Simulation criteria** view, configure the following fields:

    |Field|Description|
    |-----|-----------|
    |Select user|Name of the user to select from the list. In this example, **Abel Tuter**.|
    |Select role|Name of the role to select from the list. In this example, **itil**.|
    |Rule type|Rule type is auto-populated and can’t be changed.|
    |Select table|Name of the table to select from the list. In this example, **Incident**.|
    |Select record|Name of the record to select from the list.|
    |Select field|Name of the field to select from the list. This field can be used to analyze permissions at the field level. For example, **Active**, **Created By**, and so on.|

    \[Omitted image "simulate-remove-criteria.png"\] Alt text: Remove a role - criteria

4.  Select **Next**.

5.  Preview the changes.

    Use the **Preview changes** view to see a simulation of your configured choices. Validate the roles and child roles that have been removed from the user before moving to the next step.

    \[Omitted image "simulate-remove-preview.png"\] Alt text: Preview changes

6.  Select **Next**.

7.  In the **Simulated results** view, check the **Present status** and **Simulated status** to validate that access is **Passed** or **Blocked** to the simulated user as intended.

    \[Omitted image "simulate-remove-results.png"\] Alt text: Results

    **Note:**

    -   To learn more about an ACL \(operation\) in the **Simulated results** view, select its operation link.
    -   To start the simulation again for a different role, select **Start over**.
    -   To exit the simulation, select **Exit**.
8.  Select **Next**.

9.  To apply the simulated changes, on the **Take action** view, select **Remove and complete**.

    **Note:**

    -   If Access Simulator isn’t enabled, you can't complete the simulation. To enable it, select **Enable actions** and accept the legal information.
    -   To hide the simulation, select **Hide actions**. To unhide and enable actions, go to **Settings**. For more information, see [Configure the Access Simulator \(Take actions\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/configure-access-simulator.md).
    -   To exit the simulation without applying the simulated changes, select **Skip and Exit**.
    If you selected **Remove and complete**, the roles are successfully removed from the user. You can verify the access again using the Access Analyzer. For more information about how to verify the access of a user, see [Access Analyzer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/access-analyzer.md).