Enable or disable a domain

---
title: Enable or disable a domain
description: When you activate or deactivate a domain, the activation status cascades to companies within the domain.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/t\_ActivateDeactivateADomainForMSP.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setup and administration, Domain separation for service providers, Access Management]
---

# Enable or disable a domain

When you activate or deactivate a domain, the activation status cascades to companies within the domain.

## Before you begin

Role required: admin

## About this task

When you activate a company record, domain separation automatically activates the company's associated domain. For example, if you activate the ACME company, then you also activate the TOP/ACME domain.

## Procedure

1.  Navigate to the domain record.

2.  Clear or select the **Active** check box.

3.  Click **Update**.

    **Warning:** Do not delete domains. Deactivate domains that you no longer need instead of deleting them.