Manually manage the domain for particular records
By default, the system automatically assigns a domain based on the user's company record. In some cases, however, domain administrators want to manually manage which domain a particular record belongs to.
Before you begin
Role required: admin
About this task
The Managed domain field allows domain administrators to manually select a domain for the user, group, department, location, or CI record, rather than using the domain assigned automatically from the company record. The Managed domain field is available on these record types.
- User records
- Group records
- Department records
- Location records
- CI records
Procedure
-
Navigate to the record you want to manually manage.
-
Select the Managed domain check box.
-
From the Domain field, select the domain for the record.
-
Click Update.
Clearing the Managed domain check box hides Domain field and the record uses the domain value from the record's company.
Related topics
Domain separation recommended practices for service providers
---
title: Manually manage the domain for particular records
description: By default, the system automatically assigns a domain based on the user's company record. In some cases, however, domain administrators want to manually manage which domain a particular record belongs to.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/t\_ManuManDomPartRec.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setup and administration, Domain separation for service providers, Access Management]
---
# Manually manage the domain for particular records
By default, the system automatically assigns a domain based on the user's company record. In some cases, however, domain administrators want to manually manage which domain a particular record belongs to.
## Before you begin
Role required: admin
## About this task
The **Managed domain** field allows domain administrators to manually select a domain for the user, group, department, location, or CI record, rather than using the domain assigned automatically from the company record. The **Managed domain** field is available on these record types.
- User records
- Group records
- Department records
- Location records
- CI records
## Procedure
1. Navigate to the record you want to manually manage.
2. Select the **Managed** domain check box.
3. From the **Domain** field, select the domain for the record.
4. Click **Update**.
Clearing the **Managed domain** check box hides **Domain** field and the record uses the domain value from the record's company.
**Related topics**
[Domain separation recommended practices for service providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/bp-domain-sep-recommended.md)
| title | Manually manage the domain for particular records |
| description | By default, the system automatically assigns a domain based on the user's company record. In some cases, however, domain administrators want to manually manage which domain a particular record belongs to. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/t\_ManuManDomPartRec.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setup and administrationDomain separation for service providersAccess Management |