Select a primary domain

task brazil Updated Sep 10, 2026 1 min read t_SelectAPrimaryDomain.md
Raw file servicenow.com

The primary domain indicates the top-level domain in the domain map.

Before you begin

Role required: admin

About this task

The primary domain cannot have a parent domain and must have at least one child domain. There can only be one primary domain at a time. If you select another domain as the primary domain, it overrides the previous primary domain.

Procedure

  1. Navigate to All > Domain Admin > Domains.

  2. Select the domain you want to be the primary domain, for example, TOP.

  3. Select the Primary check box.

  4. Click Update.

    [Omitted image "Primary_domain.png"] Alt text: Selecting a primary domain

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