Use Evaluate access
Analyze identities on the ServiceNow AI Platform instance.
Before you begin
Role required: access_analyzer_admin
The following procedure describes the steps for accessing Evaluate access in the Access Analyzer and using its various features.
Note: Access Analyzer is a ServiceNow Store product.
Procedure
-
Navigate to All > Access Analyzer > Analyze Permissions.
The Analyze access and permissions home page is displayed.
-
Select the Evaluate access tab.
-
Select your criteria as follows:
|
Field |
Description |
|---|---|
|
Analyze by |
Access for a user, a role, or a group |
|
Select user |
User name to select from the list. |
|
Rule type |
Access for the following:- Table
|
|
Select table |
Table name to select from the list. |
|
Select record |
Record name to select from the list. |
|
Select field |
Field name to select from the list. |
-
Select Analyze permissions.
The access results for the user are displayed. Similarly, you can analyze the permissions of a group or role for the following rule types:
- Table (record)
- Client callable script include
- REST endpoints The access results are displayed.
[Omitted image "use-access-analyzer-results.png"] Alt text: Access results
The Access results table includes the following fields:
|
Fields |
Description |
|---|---|
|
Operation |
The type of operation that the user, group, or role can perform for the selected table, record, or field. |
|
Overall Access |
Result of the overall access. The results are as follows:- [Passed] Access granted
|
|
ACL |
Whether an ACL is defined for the selected operation. |
|
Access Handler |
An internal system check using hidden source code on the platform. IAccessHandler can grant or deny access to a resource without evaluating ACLs. If IAccessHandler is ignored, then the ACLs are evaluated. |
|
Data filtration |
A data filter is a form of access control that works along with the existing Access Control rules (ACLs) on your instance. |
|
Execution time |
The time at which the access results were executed. |
|
Insights |
More information about the selected operation. |
|
Execution ID |
A unique ID for each access result execution. |
For example, if you select **read**, the access control related to read is displayed.
|Field|Description|
|-----|-----------|
|Name|Name of the ACL.|
|Decision Type|Decision type configured for the ACL. **Allow access** or **Deny access**.|
|Applies to condition|Whether the ACL is applied to a condition.|
|ACL Applies to|Details about the resource the ACL is applied.|
|Status|Status of the ACL or Access result.|
|Required ACL Roles|Details of the role that is required to access the resource.|
|Role|Status of the role. Passed, Skipped, or Blocked.|
\[Omitted image "acl-details-for-user.png"\] Alt text: ACL Details
---
title: Use Evaluate access
description: Analyze identities on the ServiceNow AI Platform instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-security/using-evaluate-access.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Use Access Analyzer, Access Analyzer, Access Management]
---
# Use Evaluate access
Analyze identities on the ServiceNow AI Platform instance.
## Before you begin
Role required: access\_analyzer\_admin
The following procedure describes the steps for accessing Evaluate access in the Access Analyzer and using its various features.
**Note:** Access Analyzer is a ServiceNow Store product.
## Procedure
1. Navigate to **All** > **Access Analyzer** > **Analyze Permissions**.
The Analyze access and permissions home page is displayed.
2. Select the **Evaluate access** tab.
3. Select your criteria as follows:
<table id="table_cpw_mgd_qxb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Analyze by
</td><td>
Access for a user, a role, or a group
</td></tr><tr><td>
Select user
</td><td>
User name to select from the list.
</td></tr><tr><td>
Rule type
</td><td>
Access for the following:- Table
- UI page
- REST Endpoint
- Client callable script include
- AI agent
- Agentic workflow
</td></tr><tr><td>
Select table
</td><td>
Table name to select from the list.
</td></tr><tr><td>
Select record
</td><td>
Record name to select from the list.
</td></tr><tr><td>
Select field
</td><td>
Field name to select from the list.
</td></tr></tbody>
</table>4. Specify the description in the **Description** field.
5. Select **Analyze permissions**.
The access results for the user are displayed. Similarly, you can analyze the permissions of a group or role for the following rule types:
- Table \(record\)
- Client callable script include
- REST endpoints
The access results are displayed.
\[Omitted image "use-access-analyzer-results.png"\] Alt text: Access results
The Access results table includes the following fields:
<table id="table_dqg_wxp_dyb"><thead><tr><th>
Fields
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Operation
</td><td>
The type of operation that the user, group, or role can perform for the selected table, record, or field.
</td></tr><tr><td>
Overall Access
</td><td>
Result of the overall access. The results are as follows:- \[Passed\] Access granted
- \[Blocked\] Access denied
- \[Skipped\] Didn’t evaluate
- \[Undefined\] No rule found
</td></tr><tr><td>
ACL
</td><td>
Whether an ACL is defined for the selected operation.
</td></tr><tr><td>
Access Handler
</td><td>
An internal system check using hidden source code on the platform. IAccessHandler can grant or deny access to a resource without evaluating ACLs. If IAccessHandler is ignored, then the ACLs are evaluated.
</td></tr><tr><td>
Data filtration
</td><td>
A data filter is a form of access control that works along with the existing Access Control rules \(ACLs\) on your instance.
</td></tr><tr><td>
Execution time
</td><td>
The time at which the access results were executed.
</td></tr><tr><td>
Insights
</td><td>
More information about the selected operation.
</td></tr><tr><td>
Execution ID
</td><td>
A unique ID for each access result execution.
</td></tr></tbody>
</table>6. Select the Operation for more information about the ACL.
For example, if you select **read**, the access control related to read is displayed.
|Field|Description|
|-----|-----------|
|Name|Name of the ACL.|
|Decision Type|Decision type configured for the ACL. **Allow access** or **Deny access**.|
|Applies to condition|Whether the ACL is applied to a condition.|
|ACL Applies to|Details about the resource the ACL is applied.|
|Status|Status of the ACL or Access result.|
|Required ACL Roles|Details of the role that is required to access the resource.|
|Role|Status of the role. Passed, Skipped, or Blocked.|
\[Omitted image "acl-details-for-user.png"\] Alt text: ACL Details
| title | Use Evaluate access |
| description | Analyze identities on the ServiceNow AI Platform instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-security/using-evaluate-access.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Use Access AnalyzerAccess AnalyzerAccess Management |