Add a file to an email from the full email composer

task brazil Updated Sep 10, 2026 1 min read add-email-attachment.md

Send a file from your computer or related record to a requester or agent from the full email composer by attaching it to an email.

Before you begin

Role required: email_composer

Procedure

Open a Workspace record in your instance.
Open the full email composer by selecting the More actions icon ([Omitted image "x-more-actions-icon.png"] Alt text: More actions icon) from the record view, and then select Compose Email.
Attach a file from your computer.
1. Select the Attach file icon ([Omitted image "x-attachment-icon.png"] Alt text: Attachment icon) from email footer.
2. Select From computer.
3. Select a file from your computer.
  
  You can select multiple files at a time. The system uploads the files simultaneously.
  
  Alternatively, you can drag files from your computer onto Workspace. You can't attach a folder.
Attach a file from the related record.
1. Select Attach file icon ([Omitted image "x-attachment-icon.png"] Alt text: Attachment icon) from the email footer.
2. Select From record.
3. On the window, select the files to attach.
4. Select Add.

What to do next

Optionally, you can hide or show attachments in your email drafts by selecting Hide attachments when not hidden and Show attachments when hidden. You can also perform additional actions by selecting the menu icon ([Omitted image "menu-icon.png"] Alt text: Menu icon) next to each attached file:

Download: Download the file to your computer.
Rename: Rename the attached file. Only the first 100 characters of a file name are displayed.
Remove: Remove the attachment from the email.

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---
title: Add a file to an email from the full email composer
description: Send a file from your computer or related record to a requester or agent from the full email composer by attaching it to an email.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/add-email-attachment.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Full email composer, Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Add a file to an email from the full email composer

Send a file from your computer or related record to a requester or agent from the full email composer by attaching it to an email.

## Before you begin

Role required: email\_composer

## Procedure

1. Open a Workspace record in your instance.

2. Open the full email composer by selecting the More actions icon \(\[Omitted image "x-more-actions-icon.png"\] Alt text: More actions icon\) from the record view, and then select **Compose Email**.

3. Attach a file from your computer.

1. Select the Attach file icon \(\[Omitted image "x-attachment-icon.png"\] Alt text: Attachment icon\) from email footer.

2. Select **From computer**.

3. Select a file from your computer.

You can select multiple files at a time. The system uploads the files simultaneously.

Alternatively, you can drag files from your computer onto Workspace. You can't attach a folder.

4. Attach a file from the related record.

1. Select Attach file icon \(\[Omitted image "x-attachment-icon.png"\] Alt text: Attachment icon\) from the email footer.

2. Select **From record**.

3. On the window, select the files to attach.

4. Select **Add**.

## What to do next

Optionally, you can hide or show attachments in your email drafts by selecting **Hide attachments** when not hidden and **Show attachments** when hidden. You can also perform additional actions by selecting the menu icon \(\[Omitted image "menu-icon.png"\] Alt text: Menu icon\) next to each attached file:

- **Download**: Download the file to your computer.
- **Rename**: Rename the attached file. Only the first 100 characters of a file name are displayed.
- **Remove**: Remove the attachment from the email.