Add records to a related list

task brazil Updated Sep 10, 2026 1 min read add-records-to-related-lists.md
Raw file servicenow.com

Add records to a related list to provide information related to the record.

Before you begin

Role required: workspace_user

About this task

If there’s an Add button on a related list within a record's Related records tab, you can add records to related lists. Add records to a related list when you find records related to an open record.

For example, an open record documents a power outage in one location. When there's a power outage in a second location, you can add that outage's record to the related list for the first record.

Note: Not all workspaces or related lists have the Add button available. The Add must be added by your administrator.

[Omitted image "y-add-related-list.png"] Alt text: Add related list

Procedure

  1. Open a record in your instance.

  2. Select the Related records tab.

  3. Select a related list.

    The related list opens.

  4. Select Add.

    A dialog box with a list of records opens.

    [Omitted image "list-related-dialog-box.png"] Alt text: Add records dialog box

  5. Select the records that you want to add to the related list.

    • Use the condition builder to filter records.
    • Select the check box for each record to select multiple records at once.
    • Select the check box in the row header to select all records.
    • Records selected on one page remain selected as you move to other pages.
    • The record data is read-only.
  6. Select Add.

Result

The records you selected appear in the related list for the record.

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