Adding custom sources
Extend Dynamic Guidance knowledge base by linking your custom sources or adding additional sources beyond the default ServiceNow® product documentation. This enables Dynamic Guidance to provide answers based on your organization's specific documentation, knowledge articles, or other content repositories.
Before you begin
Role required: admin
Configure external content connectors for enabling desired custom sources. See https://www.servicenow.com/docs/r/platform-administration/ai-search/configuring-ext-cont-connectors.html.
Procedure
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Navigate to All > AI search > Search experience > Search profiles.
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Follow standard search source configuration.
The process for adding sources to Dynamic Guidance is the same as adding any search source to a search profile in ServiceNow®. Follow this link: https://www.servicenow.com/docs/r/platform-administration/ai-search/link-search-source-profile-ais.html
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Select Save to activate.
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Publish Dynamic Guidance search profile record.
This capability of Dynamic Guidance provides comprehensive assistance according to your organization's specific needs while maintaining the foundation of ServiceNow® product documentation.
---
title: Adding custom sources
description: Extend Dynamic Guidance knowledge base by linking your custom sources or adding additional sources beyond the default ServiceNow product documentation. This enables Dynamic Guidance to provide answers based on your organization's specific documentation, knowledge articles, or other content repositories.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/adoption-services/adding-custom-sources.html
release: brazil
product: Adoption Services
classification: adoption-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Dynamic Guidance, Dynamic Guidance, Adoption services, Configure user experiences]
---
# Adding custom sources
Extend Dynamic Guidance knowledge base by linking your custom sources or adding additional sources beyond the default ServiceNow® product documentation. This enables Dynamic Guidance to provide answers based on your organization's specific documentation, knowledge articles, or other content repositories.
## Before you begin
Role required: admin
Configure external content connectors for enabling desired custom sources. See [https://www.servicenow.com/docs/r/platform-administration/ai-search/configuring-ext-cont-connectors.html](https://www.servicenow.com/docs/r/platform-administration/ai-search/configuring-ext-cont-connectors.html).
## Procedure
1. Navigate to **All** > **AI search** > **Search experience** > **Search profiles**.
2. Follow standard search source configuration.
The process for adding sources to Dynamic Guidance is the same as adding any search source to a search profile in ServiceNow®. Follow this link: [https://www.servicenow.com/docs/r/platform-administration/ai-search/link-search-source-profile-ais.html](https://www.servicenow.com/docs/r/platform-administration/ai-search/link-search-source-profile-ais.html)
3. Select **Save** to activate.
4. Publish Dynamic Guidance search profile record.
This capability of Dynamic Guidance provides comprehensive assistance according to your organization's specific needs while maintaining the foundation of ServiceNow® product documentation.
| title | Adding custom sources |
| description | Extend Dynamic Guidance knowledge base by linking your custom sources or adding additional sources beyond the default ServiceNow product documentation. This enables Dynamic Guidance to provide answers based on your organization's specific documentation, knowledge articles, or other content repositories. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/adoption-services/adding-custom-sources.html |
| release | brazil |
| product | Adoption Services |
| classification | adoption-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Dynamic GuidanceDynamic GuidanceAdoption servicesConfigure user experiences |