GTD triggers

reference brazil Updated Sep 10, 2026 1 min read guided-tour-triggers.md

Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant triggers appear based on the UI element referenced by the callout.

Action	Description
Next Button	The callout includes a Next button that the user can select to move on to the next step. This feature is useful in the following situations: When the callout describes the element it’s pointing to, enabling the user to progress without needing to select any UI elements. When entering information into a reference or date picker field. Users can use the lookup function, manually enter data, or select it from a list. They can proceed once they’ve completed the necessary entry for the step.
Click the Element	The tour advances to the next step when the targeted element is selected.For more information on how to display a step on a different page after users click a link, see How to show a step on a different page after the user clicked on a link (KB0725875).
Mouse over the Element	The tour advances to the next step when the user hovers the mouse device over the element.
Right-click the Element	The tour moves to the next step when the element indicated by the callout is right-clicked.
Press Enter key	When the user presses the Enter key, the tour proceeds to the next step. This action acknowledges that the user has submitted input, such as in a text box.
Change Element Value	The tour advances to the next step when the user enters or selects a value in a field and then clicks outside of it.
Press any key	The tour advances to the next step when the user presses any key.
Select	The tour proceeds to the next step when the user selects an option from the drop-down menu.
Double click	The tour moves to the next step when the user double-clicks an element.

**Parent Topic:**[Guided Tour Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/adoption-services/guided-tours-designer.md)

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---
title: GTD triggers
description: Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant triggers appear based on the UI element referenced by the callout.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/adoption-services/guided-tour-triggers.html
release: brazil
product: Adoption Services
classification: adoption-services
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Guided Tour Designer, Explore Guided Tours, Guided Tours, Adoption services, Configure user experiences]
---

# GTD triggers

Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant triggers appear based on the UI element referenced by the callout.

<table id="table_g2q_3gx_ty"><thead><tr><th>

Action

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Next Button

</td><td>

The callout includes a **Next** button that the user can select to move on to the next step. This feature is useful in the following situations:

 -   When the callout describes the element it’s pointing to, enabling the user to progress without needing to select any UI elements.
-   When entering information into a reference or date picker field. Users can use the lookup function, manually enter data, or select it from a list. They can proceed once they’ve completed the necessary entry for the step.

</td></tr><tr><td>

Click the Element

</td><td>

The tour advances to the next step when the targeted element is selected.For more information on how to display a step on a different page after users click a link, see [How to show a step on a different page after the user clicked on a link \(KB0725875\)](https://support.servicenow.com/nav_to.do?uri=%2Fkb%3Fid%3Dkb_article_view%26sysparm_article%3DKB0725875%20).

</td></tr><tr><td>

Mouse over the Element

</td><td>

The tour advances to the next step when the user hovers the mouse device over the element.

</td></tr><tr><td>

Right-click the Element

</td><td>

The tour moves to the next step when the element indicated by the callout is right-clicked.

</td></tr><tr><td>

Press Enter key

</td><td>

When the user presses the Enter key, the tour proceeds to the next step. This action acknowledges that the user has submitted input, such as in a text box.

</td></tr><tr><td>

Change Element Value

</td><td>

The tour advances to the next step when the user enters or selects a value in a field and then clicks outside of it.

</td></tr><tr><td>

Press any key

</td><td>

The tour advances to the next step when the user presses any key.

</td></tr><tr><td>

Select

</td><td>

The tour proceeds to the next step when the user selects an option from the drop-down menu.

</td></tr><tr><td>

Double click

</td><td>

The tour moves to the next step when the user double-clicks an element.

</td></tr></tbody>
</table>**Parent Topic:**[Guided Tour Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/adoption-services/guided-tours-designer.md)