AI field recommendations
concept brazil Updated Sep 10, 2026 1 min read ai-ml-field-recommendations.md
Use AI field recommendations for a list of top recommendations or to fill fields automatically.
AI predicts a field's value based on the data in the form. AI recommendations can appear in the following ways based on the field configuration:
- Recommendations can appear as a list, and you can select a value from the list of top recommendations.
- A top recommendation can auto-fill into the field.
The sparkle icon ([Omitted image "sparkle-icon.png"] Alt text: sparkle icon) marks any field that provides AI recommendations.
Get information on the recommendation's prediction source by pointing your mouse device on the sparkle icon ([Omitted image "sparkle-icon.png"] Alt text: sparkle icon).
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--- title: AI field recommendations description: Use AI field recommendations for a list of top recommendations or to fill fields automatically. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/ai-ml-field-recommendations.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Forms, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences] --- # AI field recommendations Use AI field recommendations for a list of top recommendations or to fill fields automatically. AI predicts a field's value based on the data in the form. AI recommendations can appear in the following ways based on the field configuration: - Recommendations can appear as a list, and you can select a value from the list of top recommendations. - A top recommendation can auto-fill into the field. The sparkle icon \(\[Omitted image "sparkle-icon.png"\] Alt text: sparkle icon\) marks any field that provides AI recommendations. Get information on the recommendation's prediction source by pointing your mouse device on the sparkle icon \(\[Omitted image "sparkle-icon.png"\] Alt text: sparkle icon\).
| title | AI field recommendations |
| description | Use AI field recommendations for a list of top recommendations or to fill fields automatically. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/ai-ml-field-recommendations.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | FormsUseConfigurable Workspace UIConfigure UIs and portalsConfigure user experiences |