Grouped lists

concept brazil Updated Sep 10, 2026 1 min read c_GroupedLists.md

Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.

For example, this picture shows active incidents grouped by caller.

[Omitted image "GroupList.png"] Alt text: List grouped by caller

Groups are named for the values of the field selected for grouping. For example, if you group by the assigned user, each group is a user's name.
The record count for each group appears next to the group name.
The total number of items in the list (all groups combined) appears near the paging controls in the list. This total displays only when the list is grouped on a field.

Parent Topic:Lists in the classic environment

Use a grouped list

You can find information by grouping a list by a particular field. After grouping items in a list, several options let you focus on a particular group or set of groups.

Before you begin

Role required: none

Procedure

Use one of the following methods to group and ungroup items in a list.
- On the title bar, click the context menu and select Group By. Select the field by which to group the list. To remove a grouping, select -- None --.
- Right-click the column name and select Group By. To remove a grouping, select Ungroup. For example, this picture shows active incidents grouped by caller.
[Omitted image "GroupList.png"] Alt text: List grouped by caller.
Use any of the following actions to expand the groups.

To expand or collapse a group	Click the arrow ([Omitted image "Arrow.png"] Alt text: Arrow icon) next to the group name.
To expand or collapse all groups	Click the arrow at the top of the list.
To open the full list for a group	Click the group name.
To see all records for a given group	Open the full list.

**Note:**

-   The maximum number of records shown per group is the number of records per page in list view.
-   Grouped lists with a script include in the filter may cause slowness.
The maximum number of records shown per group is the number of records per page in list view.

87 lines · 3.3 KB Wrap lines

---
title: Grouped lists
description: Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.You can find information by grouping a list by a particular field. After grouping items in a list, several options let you focus on a particular group or set of groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/c\_GroupedLists.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Lists in the classic environment, Working in the classic environment, Working in Core UI, Configure UIs and portals, Configure user experiences]
---

# Grouped lists

Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.

For example, this picture shows active incidents grouped by caller.

\[Omitted image "GroupList.png"\] Alt text: List grouped by caller

-   Groups are named for the values of the field selected for grouping. For example, if you group by the assigned user, each group is a user's name.
-   The record count for each group appears next to the group name.
-   The total number of items in the list \(all groups combined\) appears near the paging controls in the list. This total displays only when the list is grouped on a field.

**Parent Topic:**[Lists in the classic environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/c_UseLists.md)

## Use a grouped list

You can find information by grouping a list by a particular field. After grouping items in a list, several options let you focus on a particular group or set of groups.

### Before you begin

Role required: none

### Procedure

1.  Use one of the following methods to group and ungroup items in a list.

    -   On the title bar, click the context menu and select **Group By**. Select the field by which to group the list. To remove a grouping, select **-- None --**.
    -   Right-click the column name and select **Group By**. To remove a grouping, select **Ungroup**.
    For example, this picture shows active incidents grouped by caller.

    \[Omitted image "GroupList.png"\] Alt text: List grouped by caller.

2.  Use any of the following actions to expand the groups.

<table id="choicetable_rlj_z3z_pv"><tbody><tr><td id="d90518e182">

**To expand or collapse a group**

</td><td>

Click the arrow \(\[Omitted image "Arrow.png"\] Alt text: Arrow icon\) next to the group name.

</td></tr><tr><td id="d90518e197">

**To expand or collapse all groups**

</td><td>

Click the arrow at the top of the list.

</td></tr><tr><td id="d90518e206">

**To open the full list for a group**

</td><td>

Click the group name.

</td></tr><tr><td id="d90518e215">

**To see all records for a given group**

</td><td>

Open the full list.

</td></tr></tbody>
</table>    **Note:**

    -   The maximum number of records shown per group is the number of records per page in list view.
    -   Grouped lists with a script include in the filter may cause slowness.
    The maximum number of records shown per group is the number of records per page in list view.