Response time indicator icon

concept brazil Updated Sep 10, 2026 1 min read c_ResponseTimeIndicator.md
Raw file servicenow.com

A response time indicator icon may appear at the bottom right of forms and in the list view in the classic environment.

Hovering over or selecting the icon () provides the processing time, including the total time and the time for each step, for a completed transaction .

The following example shows detail provided when hovering over the icon.

[Omitted image "ResponseTime2.png"] Alt text: Response time

The response time text is:

Text
Response time(ms): 1051, Network: 1, server: 844, browser: 206

In this example, the transaction took the following amount of processing time.

  • 1051 milliseconds total time
  • 1 milliseconds moving data across the network
  • 844 milliseconds on the server
  • 206 milliseconds in the browser, rendering the HTML and parsing and executing JavaScript

Select the icon to see more details for the response time indicator.

[Omitted image "ResponseTimeExpanded.png"] Alt text: Response time indicator expanded

Administrators can disable the response time by setting the glide.ui.response_time property to false.

Parent Topic:User interface configuration

Search documentation
Search document titles and file paths on the brazil branch