Send emails from the mini email composer

task brazil Updated Sep 10, 2026 1 min read compose-emails-in-the-activity-stream.md

Raw file servicenow.com

Create and send and send emails without leaving the record.

Before you begin

Role required: email_composer

Procedure

Open a Workspace record in your instance.
Select the Email tab in Compose.

An email draft opens with the same functionality as creating an email from a new workspace tab.

[Omitted image "xs2-mini-composer.png"] Alt text: Mini email composer
If available, complete the Reply To or From field.

This field specifies who the recipient can reply to after receiving your email. You may choose to specify an entity apart from yourself. For example, the IT service desk.
In the To field, add an email recipient.

You can also add Cc and Bcc recipients by selecting Cc/Bcc.
In the Subject field, enter a subject line.
Hide the email header including all recipient fields by selecting the chevron icon ([Omitted image "x-chevron-icon.png"] Alt text: Chevron icon).
Create the email body.

You can insert an email template into the email body. For more information, see Use email templates in the mini email composer.

You can attach a file to the email. For more information, see Add a file to an email from the mini email composer.
Select Send.

Drafts save automatically after a set number of seconds. For more information on finding email drafts, see Review email drafts from the mini email composer.

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---
title: Send emails from the mini email composer
description: Create and send and send emails without leaving the record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/compose-emails-in-the-activity-stream.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Send emails from the mini email composer

Create and send and send emails without leaving the record.

## Before you begin

Role required: email\_composer

## Procedure

1. Open a Workspace record in your instance.

2. Select the **Email** tab in Compose.

An email draft opens with the same functionality as creating an email from a new workspace tab.

\[Omitted image "xs2-mini-composer.png"\] Alt text: Mini email composer

3. If available, complete the **Reply To** or **From** field.

This field specifies who the recipient can reply to after receiving your email. You may choose to specify an entity apart from yourself. For example, the IT service desk.

4. In the **To** field, add an email recipient.

You can also add Cc and Bcc recipients by selecting **Cc/Bcc**.

5. In the **Subject** field, enter a subject line.

6. Hide the email header including all recipient fields by selecting the chevron icon \(\[Omitted image "x-chevron-icon.png"\] Alt text: Chevron icon\).

7. Create the email body.

You can insert an email template into the email body. For more information, see [Use email templates in the mini email composer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/compose-emails-with-email-templates.md).

You can attach a file to the email. For more information, see [Add a file to an email from the mini email composer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/add-a-file-to-an-email-from-the-mini-email-composer.md).

8. Select **Send**.

Drafts save automatically after a set number of seconds. For more information on finding email drafts, see [Review email drafts from the mini email composer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/review-email-drafts-from-the-mini-email-composer.md).