Configure an email template

---
title: Configure an email template
description: Configure email templates to quickly create emails for common issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/configure-email-templates.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Emails, Administer, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Configure an email template

Configure email templates to quickly create emails for common issues.

## Before you begin

Role required: email\_client\_admin

## Procedure

1.  Navigate to **All** > **Email Client** > **Email Client Templates**.

2.  Select **New**.

    A new Email Client Template record opens.

3.  Complete the following fields:

    -   **Name**

        Enter a name for the email template.

    -   **Table**

        Select the table where the email template will apply.

    -   **Conditions**

        Select conditions to determine when the email template will apply.

4.  From the **Content** tab, enter the content that will apply to the email template.

5.  From the **Recipients** tab, enter recipients that will apply to the email template.

6.  Select **Submit**.