Edit and move email recipients

task brazil Updated Sep 10, 2026 1 min read drag-and-drop-recipients-in-to-cc-and-bcc-email-fields.md

Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

Before you begin

Role required: email_composer

Procedure

Open a record.
Select the Email tab of the Compose panel in the record view, or open the Compose Email page.
Add recipients to the desired email fields by copying and pasting email addresses or entering recipients' email addresses manually.

Email recipients consist of individual pill icons ([Omitted image "pill-icon.png"] Alt text: Pill icon).

When you enter an invalid email address, an exclamation icon ([Omitted image "icon-invalid-email.png"] Alt text: Invalid email icon) appears within the email address' pill and the Send email button is inactive.

When you enter a blocked email address, a blocked icon ([Omitted image "icon-blocked-email.png"] Alt text: Blocked email icon) appears within the email address' pill and the Send email button is inactive.
Move a recipient to a different field by dragging the pill icon.
Right-select a recipient.

You can edit a recipient's email address by selecting Edit, copy and paste recipients with Copy and Cut, and remove recipients with Remove.

[Omitted image "x-move-recipients.png"] Alt text: Options for editing recipients
To select multiple recipients, use keyboard and mouse device shortcuts.

For reference, see Keyboard and mouse device shortcuts for adding recipients to email fields.

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---
title: Edit and move email recipients
description: Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/drag-and-drop-recipients-in-to-cc-and-bcc-email-fields.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Edit and move email recipients

Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

## Before you begin

Role required: email\_composer

## Procedure

1. Open a record.

2. Select the **Email** tab of the Compose panel in the record view, or open the Compose Email page.

3. Add recipients to the desired email fields by copying and pasting email addresses or entering recipients' email addresses manually.

Email recipients consist of individual pill icons \(\[Omitted image "pill-icon.png"\] Alt text: Pill icon\).

When you enter an invalid email address, an exclamation icon \(\[Omitted image "icon-invalid-email.png"\] Alt text: Invalid email icon\) appears within the email address' pill and the **Send email** button is inactive.

When you enter a blocked email address, a blocked icon \(\[Omitted image "icon-blocked-email.png"\] Alt text: Blocked email icon\) appears within the email address' pill and the **Send email** button is inactive.

4. Move a recipient to a different field by dragging the pill icon.

5. Right-select a recipient.

You can edit a recipient's email address by selecting **Edit**, copy and paste recipients with **Copy** and **Cut**, and remove recipients with **Remove**.

\[Omitted image "x-move-recipients.png"\] Alt text: Options for editing recipients

6. To select multiple recipients, use keyboard and mouse device shortcuts.

For reference, see [Keyboard and mouse device shortcuts for adding recipients to email fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/keyboard-and-mouse-shortcuts-for-adding-recipients-to-email.md).