Enable voice input for the ServiceNow Otto panel

---
title: Enable voice input for the ServiceNow Otto panel
description: Learn more about the Enable voice input for the Now Assist panel accessibility preference.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/enable-voice-input-pref.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure accessibility preferences, Preferences, Use, Next Experience UI, Configure UIs and portals, Configure user experiences]
---

# Enable voice input for the ServiceNow Otto panel

Learn more about the Enable voice input for the Now Assist panel accessibility preference.

**Note:** Voice input is automatically activated when the ServiceNow Otto® panel is activated. As of the Zurich Patch 4 release, voice input is configured in the [Additional chat features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/additional-chat-features.md) and not with this option.

\[Omitted image "pol-pref-voice-input.png"\] Alt text: Enable voice input for the ServiceNow Otto panel.

The purpose of this preference is to provide an alternative input method.

**Note:** This preference appears only if your system administrator has enabled Now Assist voice input for your instance. For more information, see [Enable voice input for ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/enable-voice-input-for-now-assist-panel.md).

Learn more about this preference from the following tutorial:

\[Omitted video\] Description: Voice input for Now Assist

<table id="table_kgl_jgy_hgc"><thead><tr><th>

Detail

</th><th>

Description

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Feature

</td><td>

Hands-free navigation and data entry. Voice input enables users to control their device and enter text using speech.

</td></tr><tr><td>

Who benefits

</td><td>

-   Users with mobility or dexterity limitations
-   Users who want to work hands-free
-   Anyone experiencing temporary injuries

</td></tr></tbody>
</table><table id="table_qym_c3h_ngc"><thead><tr><th>

Activated

</th><th>

Deactivated

</th></tr></thead><tbody><tr><td>

The ServiceNow Otto® panel includes a microphone button for voice input.

\[Omitted image "a11y-pref-voice-input-on.png"\] Alt text: Ask ServiceNow Otto search bar with Voice input preference turned on and microphone displayed.

</td><td>

The microphone button isn’t available in the ServiceNow Otto® panel.

\[Omitted image "a11y-pref-voice-input-off.png"\] Alt text: Ask ServiceNow Otto search bar without microphone displayed.

</td></tr></tbody>
</table>