Managing your favorites in Next Experience

---
title: Managing your favorites in Next Experience
description: Favorites help you quickly find and go to your most used Next Experience pages.Find and go to your most used pages quickly by adding them to the Favorites menu in the Next Experience Unified Navigation.Find entries in the Next Experience Favorites menu quickly by organizing your favorites in a folder structure.Keep your Next Experience Favorites menu updated by editing the names and icons of favorites, reordering favorites, moving them into groups, or deleting favorites you no longer need.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/managing-your-favorites.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
keywords: [manage favorites, next experience pages, next experience favorites, add favorites, favorites menu, most used pages, organize favorites, edit favorites, change favorites]
breadcrumb: [Use, Next Experience UI, Configure UIs and portals, Configure user experiences]
---

# Managing your favorites in Next Experience

Favorites help you quickly find and go to your most used Next Experience pages.

After you add favorites, they appear in the **Favorites** menu in the Next Experience Unified Navigation. You can customize how favorites appear in the menu by editing their names, icons, and colors, and their position in a folder structure.

\[Omitted image "pol-favorites-menu.png"\] Alt text: Favorites menu with favorites customized and organized into groups

## Add favorites in Next Experience

Find and go to your most used pages quickly by adding them to the Favorites menu in the Next Experience Unified Navigation.

### Before you begin

Role required: none

### Procedure

1.  Add a favorite in one of the ways listed in the following table.

<table id="choicetable_dg5_wsn_vvb"><tbody><tr><td id="d104423e152">

**From any page**

</td><td>

From any page, select the star icon in the contextual app pill.

 \[Omitted image "pol-nav-pill-favorite.png"\] Alt text: Favorite star in the contextual app pill

</td></tr><tr><td id="d104423e171">

**From the All menu**

</td><td>

-   To add a single module: In the application navigator, select the star icon next to the module name.\[Omitted image "next-exp-save-favorites.png"\] Alt text: All menu single module saved as favorite.
-   To add all the modules under an application: In the application navigator, select the star icon next to the application name.


</td></tr><tr><td id="d104423e194">

**From a list or record in the classic environment**

</td><td>

1.  Open a list or record in the classic environment.
2.  Select the context menu icon \[Omitted image "MenuIconUI14.png"\] Alt text: next to the list or record title.
3.  Select **Create Favorite**.
 You can add a different favorite for each view of a list or record.

</td></tr><tr><td id="d104423e226">

**From a knowledge base article**

</td><td>

1.  Navigate to **All** &gt; **Self-Service** &gt; **Knowledge**.
2.  From the Knowledge Homepage, select a knowledge article.
3.  In the header, select the star icon \(If the knowledge article has multiple versions, only the currently viewed knowledge article version is added to favorites\).


</td></tr></tbody>
</table>2.  In the **Favorite added** dialog box, modify the favorite.

    A sample initial dialog box is shown in the following example.

    \[Omitted image "quick-add-favorite.png"\] Alt text: Favorite added dialog box

    1.  In the **Name** field, edit the name that appears in the Favorites menu.

    2.  In the **Location** field, if you have created groups for the Favorites menu, select a group for the favorite to be listed in.

        For information about creating groups to organize the Favorites list, see [Organize favorites in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/managing-your-favorites.md).

    3.  Either save your changes, make further modifications, or remove the favorite.

        -   To make no further modifications, select **Done**.
        -   To modify the favorite's icon and its color, select **More**, select an icon and its color, and select **Save edits**.
        -   To remove the favorite, select **Remove**.

## Organize favorites in Next Experience

Find entries in the Next Experience Favorites menu quickly by organizing your favorites in a folder structure.

### Before you begin

Role required: none

### Procedure

1.  Select the **Favorites** menu in the Next Experience Unified Navigation.

2.  Select the Edit your favorites icon \[Omitted image "pol-nav-edit-menu.png"\] Alt text:.

3.  Select **Create custom group**.

4.  In the **Name** field, enter a name for the group.

5.  Select a color for icons associated with the favorites in this group.

    You can also set colors specific to each favorite in the group.

6.  Move favorites into the group by dragging them under the group's name.

    \[Omitted image "favorite-groups.gif"\] Alt text: Dragging a favorite into a new custom group

7.  Repeat the previous steps to create additional custom groups or subgroups.

8.  Select **Save edits**.


## Edit favorites in Next Experience

Keep your Next Experience Favorites menu updated by editing the names and icons of favorites, reordering favorites, moving them into groups, or deleting favorites you no longer need.

### Before you begin

Role required: none

### Procedure

1.  Select the **Favorites** menu in the Next Experience Unified Navigation.

2.  Edit or delete favorites.

<table id="choicetable_ipt_c1r_fwb"><tbody><tr><td id="d104423e572">

**Edit a favorite**

</td><td>

1.  Select the Edit your favorites icon \[Omitted image "pol-nav-edit-menu.png"\] Alt text:.
2.  In the favorites panel, select a favorite.
3.  Modify the favorite.
    -   To reorder the favorite, drag it to a new location in the list.
    -   To move the favorite to within a group, drag the favorite under the group's name.
    -   To customize the name, enter a different name in the **Name** field.
    -   To change the icon, select a different icon from the Icon list or color from the Color list.
4.  Select **Save edits**.


</td></tr><tr><td id="d104423e621">

**Delete a favorite**

</td><td>

Select the Remove favorite icon \[Omitted image "pol-x-delete-remove.png"\] Alt text:.

</td></tr></tbody>
</table>