Configure Next Experience notification preferences

task brazil Updated Sep 10, 2026 1 min read next-experience-notifications-preferences.md
Raw file servicenow.com

Set up how you receive in-product and system notifications in Next Experience.

Before you begin

Role required: none

Procedure

  1. Navigate to User Menu > Preferences > Notifications.

  2. Select the General tab.

  3. Configure your preferences for system notifications outside of the platform.

Option

Description

Allow Notifications

Enable or disable all notifications.

Advanced Preferences

Customize notification preferences for system notifications, custom notifications, and delivery channels.

System notifications

Enable or disable system notification categories, for example, Approval or Connect notifications.

Custom notifications

Enable or disable custom notifications.

Delivery Channels

Enable or disable individual delivery channels.

For more information about advanced notification preferences, see [System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/advanced-notification-prefrences.md).
  1. Select the Next Experience tab.

  2. Configure your preferences for in-product notifications.

    Option Description
    [Omitted image "pol-pref-banners.png"] Alt text: Show banners Enables notification banners to display in your workspace.
    [Omitted image "pol-pref-badge.png"] Alt text: Show badge count Displays a badge count of notifications.
    [Omitted image "pol-pref-banner-location.png"] Alt text: Notification toast banner location The location on the screen where notification banners display.
Keywords next experience notificationnotification preferences
Search documentation
Search document titles and file paths on the brazil branch