Configure mention suggestions
task brazil Updated Sep 10, 2026 1 min read set-up-at-mentions.md
Configure @mentions that display suggestions based on recipients with access to view the record.
Before you begin
Role required: admin
About this task
An @mention is any posted update that contains @username anywhere in the body of the message.
When you use @mentions, context-based suggestions display a list of recipients with access to view the record.
Procedure
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Navigate to
sys_properties.list.The entire list of properties in the System Properties [sys_properties] table opens.
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Add a system property named glide.ui.mentions.check_record_visibility.
For more information on adding system property, see Add a system property.
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Set the Value to true.
-
Select Submit.
42 lines · 1.3 KB
---
title: Configure mention suggestions
description: Configure @mentions that display suggestions based on recipients with access to view the record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/set-up-at-mentions.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Forms, Administer, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---
# Configure mention suggestions
Configure @mentions that display suggestions based on recipients with access to view the record.
## Before you begin
Role required: admin
## About this task
An @mention is any posted update that contains @username anywhere in the body of the message.
When you use @mentions, context-based suggestions display a list of recipients with access to view the record.
## Procedure
1. Navigate to `sys_properties.list`.
The entire list of properties in the System Properties \[sys\_properties\] table opens.
2. Add a system property named **glide.ui.mentions.check\_record\_visibility**.
For more information on adding system property, see [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md).
3. Set the Value to **true**.
4. Select **Submit**.
| title | Configure mention suggestions |
| description | Configure @mentions that display suggestions based on recipients with access to view the record. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/set-up-at-mentions.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | FormsAdministerConfigurable Workspace UIConfigure UIs and portalsConfigure user experiences |