Add sites to the always cancel list

task brazil Updated Sep 10, 2026 1 min read t_AddSitesAlwaysCancelWhiteList.md
Raw file servicenow.com

You can add UI pages or other links to the always cancel list so that users can cancel actions on these pages by navigating to another module or link.

Before you begin

Role required: admin

About this task

User actions can always cancel items on the list. You should only add items to the list that provide read-only data to the user, such as a dashboard or a report.

Procedure

  1. Enter sys_properties.list in the navigation filter and press the Enter key.

  2. In the Go to field, select Name, enter glide.request_manager.always_cancel, and select Go.

  3. Select the property name to open it.

  4. In the Value field, add a comma-separated list of URIs you want to allow users to cancel.

  5. Select Update.

Parent Topic:Navigation action cancellation

Related topics

Prevent users from canceling module transactions

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