Filtering on empty fields
task brazil Updated Sep 10, 2026 1 min read t_FilteringOnEmptyFields.md
Most filter operations do not return empty fields in their result set. You can create a filter that displays records with an empty field value in addition to records that match the initial filter conditions.
About this task
For example, when viewing all records that are assigned to the Hardware group, to include records with an empty Assignment group field, complete the following steps.
Procedure
-
Create the filter condition [Assignment group] [is] [Hardware].
Note: This condition does not return those records where the Assignment group field is empty.
-
Click OR next to the original filter condition.
-
Create another filter condition of [Assignment group] [is empty].
-
Run the filter.
Parent Topic:Condition builder
Related topics
43 lines · 1.6 KB
---
title: Filtering on empty fields
description: Most filter operations do not return empty fields in their result set. You can create a filter that displays records with an empty field value in addition to records that match the initial filter conditions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/t\_FilteringOnEmptyFields.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Condition builder, Create a condition statement using the condition builder, Common UI elements, Working in Core UI, Configure UIs and portals, Configure user experiences]
---
# Filtering on empty fields
Most filter operations do not return empty fields in their result set. You can create a filter that displays records with an empty field value in addition to records that match the initial filter conditions.
## About this task
For example, when viewing all records that are assigned to the Hardware group, to include records with an empty **Assignment group** field, complete the following steps.
## Procedure
1. Create the filter condition **\[Assignment group\] \[is\] \[Hardware\]**.
**Note:** This condition does not return those records where the **Assignment group** field is empty.
2. Click **OR** next to the original filter condition.
3. Create another filter condition of **\[Assignment group\] \[is empty\]**.
4. Run the filter.
**Parent Topic:**[Condition builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/c_ConditionBuilder.md)
**Related topics**
[Values for date/time fields]()
[Comparing field values]()
| title | Filtering on empty fields |
| description | Most filter operations do not return empty fields in their result set. You can create a filter that displays records with an empty field value in addition to records that match the initial filter conditions. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/t\_FilteringOnEmptyFields.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Condition builderCreate a condition statement using the condition builderCommon UI elementsWorking in Core UIConfigure UIs and portalsConfigure user experiences |