Turn on theme creation workflow for use in the ServiceNow Otto panel
Turn on the theme creation workflow to generate themes using the ServiceNow Otto® panel.
Before you begin
The ServiceNow Otto for Creator application must be installed. See Install ServiceNow Otto for Creator.
The ServiceNow Otto® panel must be turned on. See Activate the ServiceNow Otto panel standard chat.
Role required: ui_builder_admin
For information on granular roles, see Granular admin roles.
About this task
The theme creation workflow enables AI-powered theme generation in the ServiceNow Otto® panel.
Note: Check your entitlements to determine whether you have access to ServiceNow Otto for Creator.
Procedure
-
Navigate to All > AI Agent Studio > Overview.
-
Select the Theme Creation Workflow card.
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From the Agentic workflow table, select Theme Creation Workflow.
-
Choose Select channels and status.
-
Turn on Engage via the ServiceNow Otto panel.
-
Activate the theme workflow by selecting Test.
The workflow is enabled in the ServiceNow Otto® panel.
What to do next
Create a theme using ServiceNow Otto.
Parent Topic:Theme creation with AI
---
title: Turn on theme creation workflow for use in the ServiceNow Otto panel
description: Turn on the theme creation workflow to generate themes using the ServiceNow Otto panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/turn-on-theme-creation-workflow.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Theme creation with AI, Configuring Next Experience with Theme Builder, Working with themes, Configure, Next Experience UI, Configure UIs and portals, Configure user experiences]
---
# Turn on theme creation workflow for use in the ServiceNow Otto panel
Turn on the theme creation workflow to generate themes using the ServiceNow Otto® panel.
## Before you begin
The ServiceNow Otto for Creator application must be installed. See [Install ServiceNow Otto for Creator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/install-now-assist-for-creator.md).
The ServiceNow Otto® panel must be turned on. See [Activate the ServiceNow Otto panel standard chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/activate-now-assist-panel.md).
Role required: ui\_builder\_admin
For information on granular roles, see [Granular admin roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/granular-admin-roles.md).
## About this task
The theme creation workflow enables AI-powered theme generation in the ServiceNow Otto® panel.
**Note:** Check your entitlements to determine whether you have access to ServiceNow Otto for Creator.
## Procedure
1. Navigate to **All** > **AI Agent Studio** > **Overview**.
2. Select the **Theme Creation Workflow** card.
3. From the Agentic workflow table, select **Theme Creation Workflow**.
4. Choose **Select channels and status**.
5. Turn on **Engage via the ServiceNow Otto panel**.
6. Activate the theme workflow by selecting **Test**.
The workflow is enabled in the ServiceNow Otto® panel.
## What to do next
[Create a theme using ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/create-theme-now-assist.md).
**Parent Topic:**[Theme creation with AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/theme-creation-with-ai.md)
| title | Turn on theme creation workflow for use in the ServiceNow Otto panel |
| description | Turn on the theme creation workflow to generate themes using the ServiceNow Otto panel. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/turn-on-theme-creation-workflow.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Theme creation with AIConfiguring Next Experience with Theme BuilderWorking with themesConfigureNext Experience UIConfigure UIs and portalsConfigure user experiences |