Use Screen Summarization

task brazil Updated Mar 12, 2026 1 min read use-screen-summarization.md
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Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.

Before you begin

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

Role required: workspace_user

[Omitted video] Description: Screen Summarization overview and instructions on how to use it

Procedure

  1. Open a workspace page in your instance.

  2. Press Command+U (Mac) or Control+U (Windows) to open the Screen summarization modal.

    The Screen Summarization modal opens.

    [Omitted image "modal-ai-screen-summarizer.png"] Alt text: Screen summarization modal

  3. Choose between the following actions:

    • Press Option+P (Mac) or Alt+P (Windows) for an AI-generated summary of the entire page.
    • Press Option+S (Mac) or Alt+S (Windows) for an AI-generated summary of the selected section.

Result

The Screen Summarization modal generates a summary and can read it aloud with a screen reader.

[Omitted image "modal-ai-screen-summarizer-2.png"] Alt text: Screen Summarization summary

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