Use Screen Summarization
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.
Before you begin
Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.
Role required: workspace_user
[Omitted video] Description: Screen Summarization overview and instructions on how to use it
Procedure
-
Open a workspace page in your instance.
-
Press Command+U (Mac) or Control+U (Windows) to open the Screen summarization modal.
The Screen Summarization modal opens.
[Omitted image "modal-ai-screen-summarizer.png"] Alt text: Screen summarization modal
-
Choose between the following actions:
- Press Option+P (Mac) or Alt+P (Windows) for an AI-generated summary of the entire page.
- Press Option+S (Mac) or Alt+S (Windows) for an AI-generated summary of the selected section.
Result
The Screen Summarization modal generates a summary and can read it aloud with a screen reader.
[Omitted image "modal-ai-screen-summarizer-2.png"] Alt text: Screen Summarization summary
---
title: Use Screen Summarization
description: Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/use-screen-summarization.html
release: brazil
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---
# Use Screen Summarization
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.
## Before you begin
Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store.
Role required: workspace\_user
\[Omitted video\] Description: Screen Summarization overview and instructions on how to use it
## Procedure
1. Open a workspace page in your instance.
2. Press Command+U \(Mac\) or Control+U \(Windows\) to open the Screen summarization modal.
The Screen Summarization modal opens.
\[Omitted image "modal-ai-screen-summarizer.png"\] Alt text: Screen summarization modal
3. Choose between the following actions:
- Press Option+P \(Mac\) or Alt+P \(Windows\) for an AI-generated summary of the entire page.
- Press Option+S \(Mac\) or Alt+S \(Windows\) for an AI-generated summary of the selected section.
## Result
The Screen Summarization modal generates a summary and can read it aloud with a screen reader.
\[Omitted image "modal-ai-screen-summarizer-2.png"\] Alt text: Screen Summarization summary
| title | Use Screen Summarization |
| description | Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/use-screen-summarization.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | UseConfigurable Workspace UIConfigure UIs and portalsConfigure user experiences |