Assign a Visual Task Board card to a user
Assignees represent ownership of task cards and the associated records. Each task card can have one primary assignee and multiple additional assignees.
Before you begin
Role required: admin
About this task
You can filter the visible tasks on a board to show only tasks assigned to a certain user. Assignees appear on cards as avatars.
[Omitted image "AssigneeOnCardHelsinki.png"] Alt text: Task card assignees
When a card changes lanes, all the assignees receive an email notification.
For flexible and guided boards, the primary assignee corresponds to the underlying task's Assigned to field. For example, on a board created from the Incident table, if you add Joe Employee as the primary assignee for a card, the associated incident is assigned to Joe. Note that assignment rules on the associated table may restrict who you can make the primary assignee of a card. If you attempt to assign a task card to a user in a way that violates an assignment rule, a notification appears and the assignment does not take place.
Note: Assignees are not automatically granted access to the board. Only members can access the board.
Procedure
- Do one of the following actions.
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Add an assignee from the quick panel |
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Add an assignee from the card details |
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Parent Topic:Working with Visual Task Board cards
--- title: Assign a Visual Task Board card to a user description: Assignees represent ownership of task cards and the associated records. Each task card can have one primary assignee and multiple additional assignees. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-user-interface/visual-task-boards/t\_AssignATaskToAUser.html release: brazil product: Visual Task Boards classification: visual-task-boards topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Working with Visual Task Board cards, Using Visual Task Boards, Visual Task Boards, Personalize your experience, Configure user experiences] --- # Assign a Visual Task Board card to a user Assignees represent ownership of task cards and the associated records. Each task card can have one primary assignee and multiple additional assignees. ## Before you begin Role required: admin ## About this task You can filter the visible tasks on a board to show only tasks assigned to a certain user. Assignees appear on cards as avatars. \[Omitted image "AssigneeOnCardHelsinki.png"\] Alt text: Task card assignees When a card changes lanes, all the assignees receive an email notification. For flexible and guided boards, the primary assignee corresponds to the underlying task's **Assigned to** field. For example, on a board created from the Incident table, if you add Joe Employee as the primary assignee for a card, the associated incident is assigned to Joe. Note that assignment rules on the associated table may restrict who you can make the primary assignee of a card. If you attempt to assign a task card to a user in a way that violates an assignment rule, a notification appears and the assignment does not take place. **Note:** Assignees are not automatically granted access to the board. Only members can access the board. ## Procedure 1. Do one of the following actions. <table id="choicetable_l4n_x4d_pt"><tbody><tr><td id="d64716e91"> **Add an assignee from the quick panel** </td><td> 1. Drag a user's avatar from the quick panel directly to the task card. 2. Drop the avatar in the **Primary** or **Additional** drop zone. </td></tr><tr><td id="d64716e115"> **Add an assignee from the card details** </td><td> 1. Open the card details for a task. 2. Click the assignees tab \(\[Omitted image "AssigneesTab.png"\] Alt text: Assignees tab\). 3. Click **Add Primary Assignee** or **Add Additional Assignee**. The **Add Primary Assignee** option is not available if there is already a primary assignee. 4. Select a user. 5. Close the card detail pop-up window. </td></tr></tbody> </table> The system sends an email notification to inform the new assignee of the change. **Parent Topic:**[Working with Visual Task Board cards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/visual-task-boards/r_TaskCards.md)
| title | Assign a Visual Task Board card to a user |
| description | Assignees represent ownership of task cards and the associated records. Each task card can have one primary assignee and multiple additional assignees. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-user-interface/visual-task-boards/t\_AssignATaskToAUser.html |
| release | brazil |
| product | Visual Task Boards |
| classification | visual-task-boards |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with Visual Task Board cardsUsing Visual Task BoardsVisual Task BoardsPersonalize your experienceConfigure user experiences |